proudly presents

Le Sserafim
4th Mini Album
[CRAZY]
ALBUM PHOTOCARDS



Photocard Conditions and Details: 
  • This is Le Sserafim - 4th Mini Album CRAZY - official album photocard.
  • The photocards are authentic and official products purchased from official stores.
  • All items in this listing are factory-sealed and brand-new items.
  • Due to the nature of the material, photocards may cause fine scratches depending on the manufacturing process, which are non-refundable and cannot be exchanged.
  • The photocard will be shipped in protective photocard sleeves and top-loaders.
Our Promises: 
  • All photocards are official and authentic items.
  • We do not sell fake or replicated photocard.
  • As photocards are delicate items, they may have small scratches and spots due to the production process, which is not our responsibility. 
  • All photocards are gone through quality inspections by us to avoid selling photocards with major defects and imperfections.
  • We will always send quality-check video of the photocards as well as inform our customers any noticeable defects on the photocards before selling.

-------------------------------------------------------------------------------------------------


Customer Service:
  • Thank you for visiting our store and having interests on our products.
  • We are dedicated to our customers and your satisfaction is our priority; therefore, please let us know if you have any questions or concerns about our products and services.
  • Please contact us immediately through eBay communication systems or email, and we will respond your messages within 24 hours to assist you and solve any issues.
  • If there is any mistake or problem from us, please let us know as soon as possible and we will communicate seamlessly to provide appropriate solutions.
  • We really appreciate to get your feedback after receiving the orders, so we can improve our services and provide better experience to you.
  • Your recognition would be a great motivation for us to deliver better products and services.

Payment Information:
  • All purchases need to follow acceptable payment methods offered at eBay Checkout System.
  • If you have any question on the payment policy, do not hesitate to contact us for assistance.

Order Processing and Handling:
  • After completing the payment, please allow us 1-3 business days to process your orders.
  • Feel free to contact us for checking the conditions of the products after completing the payment.
  • We will do quality check properly before sending the items to you. Feel free to contact us for quality-check video of the items.
  • Your order will be packed carefully with bubble wrap to prevent unavoidable damages during shipping.
  • Photocards that are not stored inside the albums will be put in the protective sleeves and top-loaders for extra protection.
  • If you have any question about the order, feel free to let us know.

Shipping Information:
  • We offer worldwide shipping through USPS, UPS, FedEx, and DHL.
  • We will use the shipping address provided for your order on eBay system. Please contact us if there are any changes or modifications of the shipping address after completing the payments.
  • All shipments will be sent by standard shipping service and tracking code will be provided. 
  • Expedited shipping options are available with additional fee. 
  • Combined shipping for multiple purchases at the same are possible. Please contact us for combined shipping options.
  • If you have any question on the shipping policy, do not hesitate to contact us for assistance.

Return Information:
  • 30-day return is allowed for items with good, original and unused conditions.
  • Returns must be officially requested and agreed through eBay system prior to being sent.
  • Due to the nature of materials and manufacturing processes, fine scratches, marks, and discolorations on the items, artist's portraits and photocards are not subject to exchange or refund.
  • Please take unboxing video immediately after delivery in case there is defect or missing item inside. Please contact us and share the unboxing video for better return process.
  • If you have any question on the return policy, do not hesitate to contact us for assistance.

Taxes and Customs Information:
  • Custom duties and taxes may apply depending on your country.
  • The import duties and taxes are determined by your local authorities, so these fees are not included in the item price or shipping cost.
  • The buyers are responsible for any customs and taxes when receiving the items.