Smart Hybrid Connect works with your Smart Hub Pro, Smart Hub Plus, Smart Hub and BT Smart Hub 2 It's a 4G router that automatically provides a connection if your home broadband goes down.
Smart Hybrid Connect uses the EE mobile network to give you a connection of up to 30 Mbps (download speed) and 5 Mbps (upload speed). It might be a bit faster or slower depending on your Smart Hybrid Connect's mobile signal and how busy the network is.
If your connection is slow, try moving your Smart Hybrid Connect to a different spot.
The best way to set up your Smart Hybrid Connect is using the EE app.
Set up using ethernet
- Check your Smart Hub is powered on (the light in the middle will be solid aqua or blue)
- Find the ethernet cable with yellow ends. You'll find one in the box from your Smart Hybrid Connect.
- Attach one end of the cable to the back of your Smart Hybrid Connect device.
- Attach the other to the back of your Smart Hub, using one of the yellow ethernet ports.
- Put your Smart Hybrid Connect close to your Smart Hub and plug it in.
- Turn on your Smart Hybrid Connect by pushing the power button.
- After a few seconds, the light in the middle of the Smart Hybrid Connect will flash green.
- Wait for the light to turn solid aqua or blue; that means it's paired with your Smart Hub. This can take up to 5 minutes.
- Check if your Smart Hybrid Connect is picking up a decent signal. When the 4G signal bars turn aqua or blue, your Smart Hybrid Connect has a strong signal (two or three bars is good).
- If your 4G signal isn't strong enough, try moving your device to another spot.
- Once your Smart Hybrid Connect is paired with your Smart Hub (showing a solid blue or aqua light), you can remove the ethernet cable.
- Move your Smart Hybrid Connect to a good location for 4G signal. This is so it can use the WiFi to work properly after using the ethernet cable.
Set up wirelessly
- Plug your Smart Hybrid Connect’s power cable into a power socket, in a spot that’s close to your Smart Hub.
- Turn on your Smart Hybrid Connect by pushing the power button.
- After a few seconds, the light in the middle of the Smart Hybrid Connect will flash green.
- Press the WPS button on the back of the Smart Hybrid Connect and then the WPS button on your hub. Press both buttons within 2 minutes of each other.
- Wait for the light to turn solid aqua or blue; this means it's paired with your Smart Hub. This can take up to 5 minutes.
- Check if your Smart Hybrid Connect is picking up a decent signal. When the 4G signal bars turn aqua or blue, your Smart Hybrid Connect has a strong signal (2 or 3 bars are good).
- Once your Smart Hybrid Connect is paired with your Smart Hub (showing a solid blue or aqua light), you can move your Smart Hybrid Connect to a good location for 4G signal.
