• If there are any quality or usage issues,  Please do not open return ，please send an email to our official customer service first or send a video to us
• Please be patient and we will reply to you within 12 hours.

• we usually ship in 24 hours,Excluding weekends and holidays,However, 

• products such as motors, batteries, instruments, and those purchased in large quantities will contact the buyer for confirmation. Please pay attention to email information in a timely manner, as this is particularly important for correct shipping

• We have multiple overseas warehouses, we guarantee delivery within 48 hours after placing the order.If the shipping location is China, the order will be shipped from China

• We track logistics information in real-time and providing customers with a perfect shopping experience is our bafang-motor-battery-store pursuit.

 

•  We are a company specializing in the production of electric bicycle accessories, and we can provide one-stop service to all customers. Our products include Bafang mid motors, controllers, lithium-ion batteries, display , and other conversion kits, Please Follow Our Store. Our vision is to let customers around the world enjoy the fun of cycling. welcome all those who love cycling to join us, We will strive to provide you with a better experience. 

•  If you have any questions, please feel free to contact us and send a message to our Ebay email，Our customer service will contact you within 12 hours. 

• Our motor are warranted for one year. If you have any problems within one year, you can contact us, we will serve you wholeheartedly. 

• If you have product problems beyond one year, you can also contact us, and we will provide you with a reference solution. 

We don't supply warrantyservice for the following situation :

•  1. The battery goes over water.
• 2. The battery is broken man- made.
• 3. Return the battery without reason.
• 4. Open a case without contacting us.