Common Problems and Information for Customers

Common Problems for Customers

1. Is this accessory new?

A: We are manufacturers, so each product can be guaranteed to be a new product assembled in person.

2. How can I be sure of the correct injector for my vehicle?

A: There is the model number on the injector body, please check or take a photo and send it to us.

3. What if I can't use it?

A: If you can't install it successfully, there is no reason to return the replacement.

4. Delivery period

A: If we have stock, we will ship it in 1-3 days. It will not exceed the delivery date at the latest. In special cases, if we encounter production problems, I will inform you in advance. Do not worry!

5. How to choose express (such as DHL, FedEx Express)

A: Please choose "Expedited International Shipping", then we will send you the parcel through DHL, Fedex, or UPS express.

Additional Information

Note:

• Please make sure the OE numbers match the part you are replacing.
• Please be very careful to check our photos, and make sure the photo shown is the same as what you wanted.
• This part was tested and passed for working well. Clean all engine fuel tanks and fuel hoses.
• Please install carefully to ensure the sealing ring is not damaged.
• If the injector is damaged due to incorrect installation, we will not accept returns or refunds.
• Please check with your car repair shop about the above information.

Payment:

• We accept PayPal, VISA, MasterCard, Debit Card through PayPal.
• Import duties, taxes, and customs clearance fees are not included in the item price or shipping charges.

Shipping:

• Your order will be shipped via DHL, FEDEX, UPS, TNT, or EMS within 24-48 hours after payment is received and will arrive in 3-7 days (SpeedPak about 7-20 days).
• Full name, correct telephone number, and detailed physical address (home or office address) are required. P.O. BOX/APO/FPO addresses are not accepted.

Returns:

• The buyer has 30 days to return for a refund or replacement.
• The buyer pays for shipping fees if the wrong item is purchased.
• The returned product must be in resalable condition and with its original package.
• We maintain high standards of excellence and strive for 100% customer satisfaction!

Service Guarantee:

• We pursue 100% customer satisfaction. Any questions, please feel free to contact us, we will try our best to help you.
• Customer service is the most important to us. We are glad to have more opportunities to serve you. Thank you!