Stepper Climber Fitness Machine Fitness Mini Stepper Stair Stepper Exercise Equipment with Resistance Bands LCD Display Portable Twist Stair Stepper Adjustable Resistance Exercise Machine

Shipping & Handling  Details

Default Shipping Cost or Free Shipping Information: 

▲ Default  shipping cost or free shipping service is only for the  customers from Canada or the lower 48 United States by  Canada Post, USPS or the UPS Ground. Customers from other  areas or needs other shipping ways, please contact us.
▲ Buyers  from Guam, Puerto Rico, Virgin Islands, American Samoa,  Alaska, Hawaii, PO Boxes, APO/FPO addresses or other  countries/areas, there WILL be extra shipping costs, please  contact us for more detailed information.
▲ Please  make sure your address is valid for both UPS and USPS  services. Any costs incurred because of incorrect or  undeliverable address should be undertaken by buyer.

Handling Time: Shipping  is usually made in 1-3 business days after payments cleared.  Orders are processed from Monday-Friday; Not on the weekends  & public holidays.

Sales tax /  Customs duties: Any  sales taxes or Customs duties are not included. If came out,  they must be undertaken by the buyer.

Damage In  Shipping: Email or call us First! We will work with  you to get the case resolved in the fastest method.

Return / Refund

If you are not 100% happy with your purchase,  please contact Us. Please don't directly opened a request or  case without informing us, or else, we will do some  discounts on the warranty and other sales-services later on.  Hope for your understanding.

Returns & Exchanges

▲ All  returns must be made within 14 days of delivery date. Items  must be in new, unused condition, with all original  materials included with the shipment. A partial refund may  be applied for opened or damaged items, depending on the  condition.
▲ Items  returned under the buyer’s remorse: The return shipping fee  must be covered by the buyer; The original shipping cost  will also be deducted from the refund. 15% restocking fee of  the items purchase price will be charged. 
▲ Returns  that are the result of our seller's error: Buyer will  receive a full refund of the item as well as shipping  charges
▲ All returns  require a RA (Return Authorization) number that will be  given by our seller. Please contact with us at first for  more details.

Defective & Damaged Products 

▲ If  product was received damaged or not as described, please  send us some pictures or videos, so we could well understand  your problem, then solve them for you ASAP. Besides, it's  much helpful for us to claim with UPS, remind our related  department to pay much more attention to packaging later on.  Hope for your understanding.
▲ Replacement  or refund of defective or damaged products can only be  returned in exchange for the exact same product, or else,  the purchase price will be refunded back to your original  payment method. 
▲ If  an item is received damaged, customer service must be  contacted within 7 days of receiving your item. All returns  require a RA (Return Authorization) number as above.

Payment

Warranty &  Feedback

▲ 6  months' warranty for the machines, not for the consumables.  We stand behind our products all the item, so even if your  warranty period has expired, you can still seek for service  or technical support from us with low cost.
▲ Any  warranty shipping cost to us is responsible by buyer.
▲ Any  shipping cost to buyer is responsible by the seller. 
▲ We  committee to the customer satisfaction and want to bring you  the best purchase experience. If there is any problems,  please contact us ASAP. If not, please leave us a positive  feedback as it's very important for us. Thanks very much.