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Description
This book will help you learn about Japanese hospitality [Omotenashi].
Omotenashi is one of the most well-known aspects of Japanese culture in the service industry.

With its roots in the spirit of Zen, this book explores the essence of omotenashi, which makes both the person giving the service and the person being served very happy.
Title おもてなしの源流 日本の伝統にサービスの本質を探る
About a Omotenashi [Origins of Japanese Service & Hospitality]
Author N/A
Publisher Eiji Press Inc.
ISBN-10 4862760333
ISBN-13 9784862760333
Number of Pages 144 Pages
Size About 13 X 19 X 2cm/0.24kg
Release date December 18,2007
※This date is a day it goes on sale, and it is not a guarantee that our selling item is first edition.
We will ship a latest edition which is on sale.
Language Japanese
Country Japan
Condition Brand New
A new, unread, unused book in perfect condition with no missing or damaged pages.

Shipping
We ship all items Fedex with track & trace service basically but we may change depending on the situation. Depending on the situation at the time, we may ship by international e-packet, EMS, or other methods.
Items will ship within 5 business days after receiving cleared payment.

Returns
We accept returns on unopened items within a month (30 days).
In principle, please note that we are not responsible for return shipping costs unless the return is a result of an error on our part.

Notes
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.