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Shipping
& Handling
Details |
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Default
Shipping
Cost or Free
Shipping
Information:
▲ Default
shipping
cost or free
shipping
service is
only for the
lower 48
United
States by
UPS Ground
or USPS.
Other areas
or needs
other
shipping
ways, please
contact us.
▲ Buyers
from Guam,
Puerto Rico,
Virgin
Islands,
American
Samoa,
Alaska,
Hawaii, PO
Boxes,
APO/FPO
addresses or
other
countries/areas, there
WILL be
extra
shipping
costs,
please
contact us
for more
detailed
information.
▲ Please
make sure
your address
is valid for
both UPS and
USPS
services.
Any costs
incurred
because of
incorrect or
undeliverable
address
should be
undertaken
by buyer.
Handling
Time: Shipping
is usually
made in 1-3
business
days after
payments
cleared.
Orders are
processed
from Monday-Friday;
Not on the
weekends &
public
holidays.
Sales tax /
Customs
duties: Any
sales taxes
or Customs
duties are
not
included. If
came out,
they must be
undertaken
by the
buyer. Sales
Tax of 8%
will be
applied for
orders
shipped
within the
state of
California.
Damage In
Shipping: Email
or call us
First! We
will work
with you to
get the case
resolved in
the fastest
method. |
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Return /
Refund |
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If you are
not 100%
happy with
your
purchase,
please
contact Us.
Please don't
directly
opened a
request or
case without
informing
us, or else,
we will do
some
discounts on
the warranty
and other
sales-services
later on.
Hope for
your
understanding.
Returns &
Exchanges
▲ All
returns must
be made
within 14
days of
delivery
date. Items
must be in
new, unused
condition,
with all
original
materials
included
with the
shipment. A
partial
refund may
be applied
for opened
or damaged
items,
depending on
the
condition.
▲ Items
returned
under the
buyer’s
remorse: The
return
shipping fee
must be
covered by
the buyer;
The original
shipping
cost will
also be
deducted
from the
refund. 15%
restocking
fee of the
items
purchase
price will
be charged.
▲ Returns
that are the
result of
our seller's
error: Buyer
will receive
a full
refund of
the item as
well as
shipping
charges
▲ All
returns
require a RA
(Return
Authorization)
number that
will be
given by our
seller.
Please
contact with
us at first
for more
details.
Defective &
Damaged
Products
▲ If
product was
received
damaged or
not as
described,
please send
us some
pictures or
videos, so
we could
well
understand
your
problem,
then solve
them for you
ASAP.
Besides,
it's much
helpful for
us to claim
with UPS,
remind our
related
department
to pay much
more
attention to
packaging
later on.
Hope for
your
understanding.
▲ Replacement
or refund of
defective or
damaged
products can
only be
returned in
exchange for
the exact
same
product, or
else, the
purchase
price will
be refunded
back to your
original
payment
method.
▲ If
an item is
received
damaged,
customer
service must
be contacted
within 7
days of
receiving
your item.
All returns
require a RA
(Return
Authorization)
number as
above. |
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Payment |
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eCheck
Issues: Payments
via
eCheck
do not
clear
immediately.
Usually
you will
wait 5-7
days
after
checkout
for it
to
clear.
Then we
will
arrange
shipments
for you.
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Warranty &
Feedback |
▲ 6
months'
warranty for
the
machines,
not for the
consumables.
We stand
behind our
products all
the item, so
even if your
warranty
period has
expired, you
can still
seek for
service or
technical
support from
us with low
cost.
▲ Any
warranty
shipping
cost to us
is
responsible
by buyer.
▲ Any
shipping
cost to
buyer is
responsible
by the
seller.
▲ We
committee to
the customer
satisfaction
and want to
bring you
the best
purchase
experience.
If there is
any
problems,
please
contact us
ASAP. If
not, please
leave us a
positive
feedback as
it's very
important
for us.
Thanks very
much. |
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