Failure typically presents as a persistent E03, E04, or E05 fault code that does not clear after reset.
If an E04 error temporarily clears but reappears after a short period of operation, this commonly indicates restricted water flow causing localised overheating within the heater assembly. The most frequent causes are a blocked filter cartridge, or limescale accumulation within the heater matrix reducing flow efficiency and increasing heat transfer. Please refer to our other listings for appropriate descaling tools and maintenance equipment.
This part is compatible with all ‘Green Ticked’ Lay-Z-Spa and Bestway SaluSpa pump models shown. Pumps manufactured between 2007 and 2024 and that have a 'Reset' button on the side of the case only require a single sensor. For pumps manufactured from 2025 onwards, that do not have a 'Reset' button, require two.
If you’re unsure whether your pump is compatible; please contact us, our friendly team is always happy to help.
UK - Orders are despatched, free of charge, via Royal Mail 48. Delivery time is usually between 1 - 3 working days from despatch. If you require a faster service, the option to upgrade to Royal Mail Special Delivery is available at checkout.
WORLDWIDE - Orders are despatched via Royal Mail International Tracked. The cost of this is based on weight and calculated at checkout. Delivery time varies upon destination and customs clearance, but is usually between 5 - 14 working days from despatch. Please be aware that all applicable import duties, taxes and customs charges remain the responsibility of the buyer.
TRACKING - Tracking information is uploaded to your eBay order once despatched.
DISPATCH - All orders are shipped Monday to Friday, excluding weekends and public holidays. Please see same day cut off time above.
COLLECTION - We welcome collection strictly by appointment only.
The Spa Workshop Ltd is based on the edge of The New Forest National Park near Southampton, UK, and specialises in the parts, servicing, and repair of inflatable hot tub pumps. With years of hands-on experience and technical expertise, we are proud to be recognised as one of the world’s leading authorities on Bestway Lay-Z-Spa and Coleman SaluSpa systems. Whether you are troubleshooting an issue, searching for the right replacement part, or seeking professional repair advice, our friendly team is always happy to help.