Powerstar Electricals Ltd

Welcome to Powerstar Electricals Ltd, your trusted destination for high-quality electrical products across the UK, Europe and beyond. Established in 2012 and headquartered in Cheadle, Greater Manchester, weve built our reputation on exceptional value, reliable service and customer satisfaction.

At Powerstar Electricals, we specialise in supplying a wide range of electrical solutions for both trade professionals and household customers. From industrial ventilation fans and workshop extractors to LED lighting, heaters and accessories, every product in our eBay store has been selected for performance, durability and affordability.

Our Mission

Our mission is simple:
To offer top-quality electrical products at competitive prices.
To ensure a smooth and secure shopping experience with fast delivery and clear communication.
To provide friendly customer care and expert advice whenever you need it.

We pride ourselves on having one of the most easy-to-navigate retail platforms, backed by secure payment systems and a price promise if you find a selected product cheaper elsewhere online, well beat that price.

Why Shop With Us?

Great Quality at Affordable Prices
No Quibble Money-Back Guarantee
UK Mainland Free Delivery
Low International Postage Rates
Bulk Discounts from Just 2+ Quantities
Responsive, Friendly Customer Support

Our dedicated customer care team is here to help you choose the right product for your needs, answer questions and ensure your purchase experience is smooth from browsing to delivery.

Thank You for Visiting!

Whether youre a tradesperson outfitting a workshop or a homeowner upgrading your space, were delighted you chose Powerstar Electricals. Explore our store and discover quality electrical solutions you can depend on.

We aim to make your purchasing experience simple, secure, and transparent. All payments for items purchased through our eBay store are processed safely via eBays secure checkout system.

Accepted Payment Methods

We accept all payment methods supported by eBay, including:

• Credit & Debit Cards (Visa, Mastercard, American Express)

• PayPal

• Apple Pay & Google Pay (where available)

• eBay Managed Payments

Payment Requirements

• Full payment must be completed at checkout before dispatch.

• Orders are processed only once payment has been successfully confirmed.

• For bulk or trade enquiries, please contact us via eBay messages before placing your order so we can assist you accordingly.

VAT Information

Where applicable, VAT is included in the item price as stated in the listing.
VAT invoices are available upon request for business customers.

Pricing & Value Commitment

We are committed to offering competitive pricing across our full range of industrial ventilation products, extractor fans, LED lighting, and electrical accessories. For larger quantities or trade purchases, please contact us to discuss potential bulk discounts.

Secure Transactions

Your payment security is important to us. All transactions are handled through eBays protected payment system to ensure a safe and reliable shopping experience.

If you have any questions regarding payment, please contact us via eBay messages and our team will be happy to assist you.

We understand the importance of fast and reliable delivery. We aim to dispatch all orders promptly and ensure your products arrive safely and on time.

Order Processing

• Most orders are dispatched within 1 working day after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During peak periods, dispatch times may vary slightly, but we always aim to minimise delays.

UK Delivery

• We offer fast UK mainland delivery on the majority of our products.

• Delivery times typically range between 13 working days, depending on the service selected.

• Larger or heavy-duty items may be shipped via courier and may require a signature upon delivery.

Please ensure your delivery address is correct at checkout, as we cannot be responsible for delays caused by incorrect address details.

International Shipping

• We offer international shipping to selected countries.

• Delivery times vary depending on destination and local customs processing.

• International buyers are responsible for any applicable customs duties, taxes, or import charges.

Delivery Partners

We work with reputable courier services to ensure your order arrives safely and securely. Tracking information will be provided where available so you can monitor your delivery.

Large & Heavy Items

Some industrial ventilation and extractor products are classified as oversized or heavy goods. In such cases:

• Additional delivery time may be required.

• A contact number may be necessary for courier coordination.

• Delivery may be kerbside only.

Damaged or Missing Items

If your order arrives damaged or incomplete:

• Please contact us via eBay messages within 48 hours of delivery.

• Include photos of the packaging and item where possible.

• We will resolve the issue promptly.

We are committed to delivering power, performance, and value across the UK and beyond. If you have any questions regarding shipping, please contact us via eBay messages and our team will be happy to assist you.

Welcome to the eBay store of Powerstar Electricals Ltd. By purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing your order.

1. General Information

All products listed in our eBay shop are described as accurately as possible. We make every effort to ensure that specifications, images, and descriptions are correct at the time of listing. However, slight variations in colour, packaging, or design may occur due to manufacturer updates or display settings.

We reserve the right to update product information, pricing, and availability at any time without prior notice.

2. Orders & Acceptance

• An order is considered confirmed once full payment has been successfully processed through eBay.

• We reserve the right to cancel or refuse any order in the event of:

  • Pricing errors

  • Stock unavailability

  • Suspected fraudulent activity

  • Incorrect delivery details

If an order is cancelled, a full refund will be issued promptly.

3. Product Use & Installation

Many of our products, including extractor fans and industrial ventilation equipment, should be installed by a qualified electrician or competent professional where required.

Powerstar Electricals Ltd will not be held responsible for:

• Incorrect installation

• Improper use

• Failure to follow manufacturer guidelines

• Damage caused by misuse or modification

Please ensure the product is suitable for your intended application before purchase.

4. Warranty

Selected products include a manufacturers warranty (typically 12 months unless otherwise stated in the listing).

The warranty covers manufacturing defects only and does not cover:

• Accidental damage

• Wear and tear

• Improper installation

• Unauthorised repairs or modifications

Proof of purchase may be required for warranty claims.

5. Limitation of Liability

To the fullest extent permitted by law, Powerstar Electricals Ltd shall not be liable for:

• Indirect or consequential losses

• Loss of business or profits

• Delays caused by courier services or events beyond our control

Our total liability shall not exceed the purchase price of the item ordered.

6. Intellectual Property

All images, product descriptions, and branding used within our eBay store are the property of Powerstar Electricals Ltd and may not be copied, reproduced, or used without written permission.

7. Customer Support

We are committed to excellent customer service. If you experience any issues with your order, please contact us via eBay messages before leaving feedback. We will always aim to resolve any concerns quickly and professionally.

Thank you for choosing Powerstar Electricals Ltd.
We appreciate your business and look forward to serving you again.

At Powerstar Electricals Ltd, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help and will resolve any issue as quickly as possible.

1. Change of Mind Returns

We accept returns in line with eBays return policy.

• Items must be returned within the return period stated in the listing.

• The item must be unused, in its original condition, and in original packaging.

• The buyer is responsible for return postage costs unless otherwise stated.

• A refund will be issued once the item has been received and inspected.

Please ensure the item is securely packaged to prevent damage during return transit.

2. Faulty or Damaged Items

If your item arrives damaged or develops a fault:

• Please contact us via eBay messages within 48 hours of delivery (for damage claims).

• Provide clear photos of the item and packaging where applicable.

• Do not attempt to install or use a damaged item.

Once verified, we will offer a replacement, repair, or refund in accordance with eBay policies.

3. Incorrect Items Received

If you receive the wrong item:

• Please notify us via eBay messages.

• We will arrange a suitable resolution, including replacement or return instructions.

4. Non-Returnable Items

We cannot accept returns for:

• Items that have been installed, used, or modified

• Items returned in damaged condition due to improper packaging

• Custom or special-order items (unless faulty)

5. Refund Process

• Refunds are processed once the returned item has been received and inspected.

• Refunds will be issued to the original payment method via eBay.

• Processing times may vary depending on eBay and payment provider timelines.

6. Important Notes

• Please contact us before opening a case or leaving negative feedback.

• We are committed to resolving all issues quickly and professionally.

• Returns must comply with eBays terms and conditions.

Thank you for shopping with Powerstar Electricals Ltd.
We value your business and aim to provide a smooth and reliable shopping experience every time.