At Retro Revive Co, we specialize in carefully selected pre-owned and vintage clothing. Because our products are previously worn and often one-of-a-kind, this policy explains the conditions of sale to ensure transparency and fairness for all customers.
All items sold by Retro Revive Co are pre-owned unless otherwise stated. As used garments, they may show signs of natural wear such as minor fading, light fabric wear, small marks, or age-related characteristics. These details are considered part of the character and authenticity of vintage clothing. We make every effort to accurately describe each item and provide clear photos so customers understand the condition before purchasing.
Customers are encouraged to review all product descriptions, measurements, and photos carefully prior to completing a purchase. Vintage sizing may differ from modern sizing, and measurements provided in the listing should be used as the most reliable guide for fit.
All sales are generally considered final due to the unique nature of our inventory. However, if an item arrives significantly different from its description or with undisclosed major damage, customers should contact Retro Revive Co within 48 hours of delivery. In such cases, we may offer a refund, exchange, or store credit at our discretion once the item has been returned and inspected.
Items must be returned in the same condition in which they were received. Garments that have been worn, washed, altered, or damaged after delivery will not be eligible for return or refund. Return shipping costs may be the responsibility of the customer unless the return is due to an error on our part.
Retro Revive Co does not guarantee the lifespan of any vintage or used garment. Due to age and previous use, care should be taken when washing and wearing items. We recommend following gentle cleaning methods appropriate for vintage fabrics.
Prices are set based on factors such as rarity, condition, brand, and demand. Because most items are one-of-a-kind, exchanges may not always be possible. Store credit may be offered where appropriate.
By purchasing from Retro Revive Co, customers acknowledge and accept that they are buying pre-owned clothing and agree to the terms outlined in this sales policy.
Retro Revive Co reserves the right to update or modify this policy at any time without prior notice.