Typically, items are shipped within 24 hours of payment receipt. We aim for daily postal dispatches, though this isn't guaranteed, especially on weekends.
Courier shipments may require additional time as we must schedule collections 24 hours in advance. Couriers do not operate on weekends, so items purchased concluding on a Thursday may not be collected until the following Monday.
If a courier service is offered, please be aware that they may not currently deliver to all addresses or may incur extra charges for remote locations. These include the Isle of Man, Channel Islands, Northern Ireland, Scottish Highlands, and similar areas. In such cases, you must select an alternative courier option or contact us for a shipping quote.
We gladly combine shipping for multiple items, but please await an invoice or request the total upon bidding completion.
Payment methods managed by eBay
We want you to be satisfied with your purchase. However, if you need to return an item, we offer a 30-day return policy.
You are responsible for the return shipping costs. Using an eBay return label will result in the label cost being deducted from your refund.
Returns must be initiated within 30 days. Please contact us through eBay's return service before sending anything back.
We cover return shipping only if the item is not as described or if we have agreed otherwise. We recommend using recorded post for your returns.
If you have any concerns about your purchase, please contact us so we can work towards a resolution.
Address for return:
13STRATEGYEXPERTS LTD
Warehouse 4 Old Manton Station Wing Road, Manton, Oakham, England, LE15 8SZ
Faulty
In the event where the item you received is wrong, faulty or it arrived damaged, please contact us.
We can then advise you further on how to proceed with returning your item and assist in organising a collection.
We hope you are completely satisfied with the service and goods you receive from TopOneSale. If you should have a problem or queries please contact us through the eBay messaging system.
Our friendly customer service team will be happy to assist you.
13STRATEGYEXPERTS LTD
Warehouse 4 Old Manton Station Wing Road, Manton, Oakham, England, LE15 8SZ
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
