Payment:
-To avoid an unpaid item dispute, all payments must be received within 7 days from the end of the auction.
-Import duties, taxes and charges are not included in the item price or
shipping charges. These charges are buyer’s responsibility. Please
check with your country's customs office to determine what these
additional costs will be prior to your purchase.
Delivery details:
-Items will be sent to buyer’s eBay shipping address ONLY. Please make sure your address and phone number on eBay is correct and valid. We are not responsible for any wrong or undeliverable addresses.
-Items usually will be shipped within 1 business days upon the payment received (excludes Holidays and weekends).
-Shipping time will be 7-30 working days (excludes Holidays and
weekends) in most circumstances. Always international delivery is highly
depended on the Courier Company and local customs/duties. So please
contact us for assistance when you don’t receive items on time.
Generally,
2-4 working days to: UK
10-20 working days to: Other countries
Warranty
Our certified technicians have checked each item before shipping them out.
If you have questions on the following issues please contact us immediately !
You don’t satisfy the item and the item cannot meet your expectation.
Item arrived is defective, broken or incomplete.
You don’t receive the item within 30 days.
You receive the wrong item.
If the product is assessed to the problem above. Buyers will receive a
full or partial refund, or a replacement product or parts. When buyers
are asked to send back the defective item, a replacement will be sent to
buyers after the returned product is received. We will take full
responsibility for the postage fee. Replacement products are provided
with the same warranty as the returned products
Return Policy
1.In case of defectiveness, return must be requested within 14 business days after received the item.
2.Return item must be in brand new condition which means it is never installed and kept in the original packaging.
3.Replacement or refund will be made as the item received and refund will only available to your PayPal account.
4.No replacement or refund will be made for any damaged caused by
accidentally using. We only warranty cost of parts. Any installation or
other fees are non-refundable.
5.By buying this item you automatically agree with our rules, terms and conditions.
6.Carrier negligence: In case you receive a damaged product because of
carrier negligence, you must send us a clear picture of the damaged item
within 24 hours and we will open a claim with the carrier. We will send
you a replacement product after you have returned the damaged product
to us or after the insurance claim is confirmed.
7.Please contact us
for the returning address - DO NOT return to the address on the sales
invoice. Any items returned without authorization will not be accepted.
Please mark your eBay user name on the outside of the package when
sending back to us.
Contact us
If you have any questions or concerns, you can reach us via eBay messages.
Our business time: 9 AM to 6 PM Monday to Friday (excluding Holidays)
All emails will be replied in the order it was received on the following business day.