Document
Rest Assured Thanks to Firmness and Durability
Thanks to the flexible design, this VEVOR retractable dock ladder can satisfy different water depth positions. It is made of aluminum alloy frame, ensuring security and stability. The 4in widened pedals provide strong 350lbs load capacity and friction force.

Q: How thick is the ladder suitable for installing on the ground?
A: When installed on a wooden floor, the recommended thickness is greater than 50mm; When installed on a concrete floor, the recommended thickness is greater than 80mm; When installed on an iron base, the recommended thickness is greater than 5mm to provide better traction for the snap ring bracket.

Q: Is it sufficient to secure the ladder with only buckles?
A: The ladder adopts an all-aluminum alloy structure with strong bearing capacity. The extended base increases the contact area with the ground, allowing the ladder to provide enough support.

Q: Can the height of the ladder be adjusted?
A: The ladder is adjustable, and you can choose 4-step and 5-step ladders based on the depth of the water surface. Moreover, we also have removable type and flip-up type of ladders for you to choose from.

Features & Details

  • Retractable Design: It's free for you to adjust the height of this ladder at the range of 66.9-78.9 inch, meeting the demands of different positions of water depth.
  • Strong Weight Capacity: Our dock ladder is made of thickened 6063 aluminum alloy, and the surface adopts a special sandblasting process for great load-bearing, scratch resistance, and corrosion resistance. The load capacity can reach 350 lbs, stable and not deformed.
  • Nonslip Pedals: This ladder contains 20.5x4 inches 5-step large pedals. The pedals allow you to get up and down the ladder comfortably and securely.
  • Ergonomic Design: 12 in step distance better fits body usage habits, which is more comfortable and labor-saving for you to enter the water and go ashore. The thickened round handrails bring you comfortable holding with hands.
  • Apply It Everywhere: The dock ladder is specially designed to complete most boarding tasks. It is widely used in docks, sea boarding, swimming pools, etc.
SHIPPING ABOUT US PAYMENT RETURNS CONTACT WARRANTY
Welcome to our eBay store. As a leading and emerging company in manufacturer and exporting business, we are specialized in Business and Industrial Products, Sporting Goods, Pet Products, Home and Garden products for more than 10 years. We believe that it is our vision and mission to provide innovative products with best service and competitive price to satisfy you. Our goal is to make sure that you can find exactly what you are looking for and make it easy for you to place your orders.
  • We accept PayPal Payment and so on.
  • Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.
  • We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.
    • We have warehouses in Sydney and Melbourne, and we will choose the most suitable warehouse to send the package according to our inventory or the distance of your delivery address.
    • Please be aware that PO Boxes cannot receive items that are too heavy, too large or more than 1 meter in size. If the item purchased exceeds the above conditions, please do not fill in the po boxes address.
    • After payment is cleared If you paid before 13:00 PM, Items are dispatched within one business day otherwise will send the next day, however please allow 3-8 business days for it to arrive.Remote areas will required longer delivery time.
    • If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
    • Your eBay registered postcode determines your shipping rate. This rate is displayed near the sale price when you are logged into your account. It displays as either as FREE or a $ figure.（Postage fee is free for most area except remote or offshore area）
    • Before placing order, please be reminded that an additional AU$20-240（Not for Expedited Logistics） shall be charged by the logistic agency per-package for remote areas.
    • Our service executive shall contact you shortly after you place orders if you are in the listed remote areas. Thank you very much for your kind understanding.
    • Buyers must agree with the above postage and handling terms before purchase.
    • All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
    • Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
    • We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
    • Email Customer Support:
    • 9:00am-2:00am PST Sunday-Friday
    • All emails will be responded to within 12-24hours
    • This item comes with 12 months Manufacturer's Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
    • If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
    • Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
    • Replacement products are provided with the same warranty as the returned products.
    Rest Assured Thanks to Firmness and Durability
    Thanks to the flexible design, this VEVOR retractable dock ladder can satisfy different water depth positions. It is made of aluminum alloy frame, ensuring security and stability. The 4in widened pedals provide strong 350lbs load capacity and friction force.

    Q: How thick is the ladder suitable for installing on the ground?
    A: When installed on a wooden floor, the recommended thickness is greater than 50mm; When installed on a concrete floor, the recommended thickness is greater than 80mm; When installed on an iron base, the recommended thickness is greater than 5mm to provide better traction for the snap ring bracket.

    Q: Is it sufficient to secure the ladder with only buckles?
    A: The ladder adopts an all-aluminum alloy structure with strong bearing capacity. The extended base increases the contact area with the ground, allowing the ladder to provide enough support.

    Q: Can the height of the ladder be adjusted?
    A: The ladder is adjustable, and you can choose 4-step and 5-step ladders based on the depth of the water surface. Moreover, we also have removable type and flip-up type of ladders for you to choose from.

    Features & Details

    • Retractable Design: It's free for you to adjust the height of this ladder at the range of 66.9-78.9 inch, meeting the demands of different positions of water depth.
    • Strong Weight Capacity: Our dock ladder is made of thickened 6063 aluminum alloy, and the surface adopts a special sandblasting process for great load-bearing, scratch resistance, and corrosion resistance. The load capacity can reach 350 lbs, stable and not deformed.
    • Nonslip Pedals: This ladder contains 20.5x4 inches 5-step large pedals. The pedals allow you to get up and down the ladder comfortably and securely.
    • Ergonomic Design: 12 in step distance better fits body usage habits, which is more comfortable and labor-saving for you to enter the water and go ashore. The thickened round handrails bring you comfortable holding with hands.
    • Apply It Everywhere: The dock ladder is specially designed to complete most boarding tasks. It is widely used in docks, sea boarding, swimming pools, etc.

    SHIPPING

    • We have warehouses in Sydney and Melbourne, and we will choose the most suitable warehouse to send the package according to our inventory or the distance of your delivery address.
    • Please be aware that PO Boxes cannot receive items that are too heavy, too large or more than 1 meter in size. If the item purchased exceeds the above conditions, please do not fill in the po boxes address.
    • After payment is cleared If you paid before 13:00 PM, Items are dispatched within one business day otherwise will send the next day, however please allow 3-8 business days for it to arrive.Remote areas will required longer delivery time.
    • If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
    • Your eBay registered postcode determines your shipping rate. This rate is displayed near the sale price when you are logged into your account. It displays as either as FREE or a $ figure.（Postage fee is free for most area except remote or offshore area）
    • Before placing order, please be reminded that an additional AU$20-240（Not for Expedited Logistics） shall be charged by the logistic agency per-package for remote areas.
    • Our service executive shall contact you shortly after you place orders if you are in the listed remote areas. Thank you very much for your kind understanding.
    • Buyers must agree with the above postage and handling terms before purchase.

    PAYMENT

    • We accept PayPal Payment and so on.
    • Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.
    • We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.

    RETURNS

    • All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
    • Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
    • We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.

    CONTACT

    • Email Customer Support:
    • 9:00am-2:00am PST Sunday-Friday
    • All emails will be responded to within 12-24hours

    WARRANTY

    • This item comes with 12 months Manufacturer's Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
    • If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
    • Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
    • Replacement products are provided with the same warranty as the returned products.