Got the wrong size, wrong color, or an item that isn't what was listed? That's on us, and we'll fix it — every time, no exceptions, no matter what the listing's return terms say.

Outside of our error, returns are accepted on a listing-by-listing basis. Check the return policy shown on this listing to see what applies — terms can differ from item to item.

When a return is approved, send it back unworn and in its original packaging. Return shipping is on the buyer unless we sent the wrong thing. Got a question first? Reach out — we typically reply same day.

Teddy's Closet is a small team with a simple goal: make buying pre-loved and new footwear feel easy and worry-free. Every item is checked before it ships, every order is packed with care, and every question gets a real, fast answer. Welcome to the closet — come on in.