Payments

We accept the most common forms of payment.

The payment methods accepted are as follows:

• Paypal,
• ,

Shipments

Shipments will be carried out by express courier: SDA, UPS, DHL.

even among the discounted articles (only on Italian territory).



Normally, from the day of departure of the package in:
1 day for most Italian locations,
2 days for Sicily, Calabria and Sardinia,
5 days for the minor islands.

The code of traceability of the package will arrive to you via email The day of departure and will be visible on the systems from the late evening of the same day. If the courier does not find you on the day of delivery, leave you a Passage notice ticket And it will consider delivery the next day, if you want to contact it you will find the its contact details on the ticket or emails received.

Withdrawal

Buy from our millions of trusted sellers with the eBay customer guarantee.

Rendo easy and easy replacement:

Did you buy from us but what you have received do you don't like or have you wrong to select it?
No problem, the return is a sacrosanct right and you can choose to send it to you at your expense and under your responsibility or you can contact us and wash your hands!

You can choose between 2 different services that Casatessile offers you: made easy or easy replacement.

Made easy:

We book the courier and will arrive at your home already with the assignment for the return of your return.

Easy replacement:

To optimize costs you can always decide to replace your item by converting the amount of your return in the purchase of other products that must not necessarily be of the same category as the first or the same price.

Operational phase:

If the return does not take place within said term, the withdrawal becomes ineffective, not accepted and not refundable. If, on the other hand, you want to activate our easy return service, when you communicate the intention of making the return, you just have to indicate the day you prefer for the withdrawal and prepare the package for the return by inserting the product in the same package in which you received it, or in a similar format, seal the package well with the scotch tape and wait comfortably that you pass the courier for the withdrawal.

Attention:

In both cases, the product must be in the same conditions in which it was delivered, with the packaging and original labels, must not have been used (except for what is necessary in order to verify its compliance with its description), washed or tampered with.

The customer has no right of withdrawal only for tailor -made or clearly customized products.

Conditions

Product sheet:

The information shown in the product sheet is obtained from the information published by the manufacturer of the products entered in the catalog, the measures shown may vary of +/- of 3% as per tolerance of the law on textile products.

Prices:

The prices of the products displayed are including VAT. Prices can be changed at any time, without notice.

Billing:

035 0774123. For a correct billing, it is necessary to provide complete data: social name/name and surname, VAT number/tax code and SDI code or PEC e-mail for electronic billing. Otherwise the sale will be closed and accounted for as private sale.

Privacy Policy:

In accordance with the provisions of Legislative Decree 196/2003, containing provisions to protect confidentiality in the processing of personal data, the personal data provided by the buyer at the time of the order can form the subject of processing with or without the help of electronic means, in compliance with the legislation referred to above, for the institutional purposes of the webtex activity of Castelli Fulvio which is the owner of the Casa Tessile brand.

Contacts