Product Description:
The cult multi-purpose ointment parents keep in every bag: colloidal oatmeal plus skin-loving oils to calm dry, itchy, irritated patches on babies and grown-ups alike. The balm melts on contact, sinks in without stickiness and works on cheeks, elbows, knees and everywhere in between. Fragrance-light and gentle enough for daily use.
We accept returns within 30 days of delivery for eligible items. To qualify for a refund, all returned items must be received in the exact same condition as originally shipped.
Returned items must meet ALL of the following conditions:
- Item must be unused, unopened, and untampered with
- Item must be returned in original packaging with all seals, labels, inserts, accessories, and contents included
- Packaging must not be damaged, marked, taped, altered, or missing components
- Item must not show any signs of use, testing, swatching, application, installation, or handling beyond standard inspection
- Item must be returned in resellable condition exactly as received
We reserve the right to deny refunds, issue partial refunds, or report abuse in the following situations:
- Returned item is used, opened, tested, swatched, damaged, altered, or missing parts
- Returned item does not match the original serial number, batch code, UPC, security marking, or identifying information associated with the shipped product
- Buyer returns a different item, counterfeit item, empty box, or swapped product
- Item is returned without original packaging or with damaged packaging that makes the item non-resellable
- Item arrives damaged due to improper repackaging by the buyer
- Return contains fraudulent, abusive, or intentionally misleading claims
- Item was listed and sold AS IS, FOR PARTS, TESTER, NWOB, OPEN BOX, or with clearly disclosed cosmetic imperfections in the listing description and photos
For health, beauty, skincare, cosmetic, fragrance, and personal care items, products that have been opened, used, tested, or tampered with are generally not eligible for return unless the item arrived damaged or materially different from the listing description.
All returns are documented during packing and inspection, including serial numbers, batch codes, product identifiers, packaging condition, and shipment weight for fraud prevention and seller protection purposes.
Any attempt to misuse the return system, including item switching or returning non-original merchandise, may be reported to eBay and applicable shipping or payment providers.
By purchasing from our store, you agree to these return conditions.
We value your questions and feedback! If you have any inquiries or concerns, feel free to reach out to us at any time.
Thank you for choosing GOODSNYC! We look forward to serving you.