Note?
Q1: What should I do if the connection between camera and smartphone cannot be established?
A: 1. Please make sure your smartphone is connected to ?2.4GHz? WiFi; our camera does not support 5GHz WiFi.
2. Keep the distance between the camera and the router to a maximum of ?1 m?.
3. Activate the GPS function on your smartphone.
4. During Wi-Fi setup, click the ?eye? icon to check that the Wi-Fi password is correct ? make sure there are no spaces.
5. Press and hold the ?Reset? button until you hear the reset beep. Wait a moment until the indicator light flashes red and blue alternately.
Q2: Why am I not receiving notifications on my smartphone?
A: Please go back to the camera settings and check whether the alarm function is activated.
Q3: Is this a wireless camera with a built-in battery that does not require power?
A: Yes, it has two 5000mAh batteries and can be charged via a solar panel.
Q4: What should I do if the SD card is not recognized?
A: Please turn off the camera, then insert the card first and set up the WiFi connection
only after switching on (it is wrong to insert the card after connection);
Please read the following before completing the order.
Please check your shipping address carefully before checking out as it cannot be changed once the order is completed.
Shipping takes place within 2 working days after receipt of payment. A shipping notification with tracking number will be sent to the buyer.
Rating
We will leave a POSITIVE REVIEW once we receive the payment. Please contact us if you are not satisfied after receiving the goods.
If you are dissatisfied for any reason, please do not be quick to leave a negative or neutral review.
We strive hard to ensure EVERY CUSTOMER is 100% SATISFIED, solve any problem for you and always leave positive reviews for all our customers.
Serious buyers only! Please only place a bid if you agree to all the terms and conditions.
About returns
Note: For an optimal shopping experience in our shop and to save you time: Please do not click on ?Return this item? unless you simply no longer need it. Since a "Return Request" does not help resolve the problem efficiently, it may take a little longer to receive a response as we only review our "Return Requests" every two days. This is the fastest way to solve any problem for you (we may reply a day later if you contact us on Saturday). Through communication between us, you will receive a helpful and practical solution.
If you need a return, please double check if the item does not work and contact our customer service. Tell us the problem in detail and send us some photos to confirm. You will then receive an individual return address.