Please read the follow General Q&A carefully before placing an order or leave us a negative review.

If the device can not work normal, please contact with us first,Instead of giving us a Negative review, We will try our best to help you solve all problems,Please trust us,Thanks in advance.

Q1: Can I use it in my computer or TV as a bluetooth transmitter?

A:No, it is a bluetooth receiver, which can not connect your computer or TV as a transmitter. If you need 2 in 1 bluetooth receiver /transmitter, please click the below link to buy:

Q2. what the volt will be needed for this device?

A: it only support DC 5V only, please use 5V Charger, not 9V,12V Charger, or it may have current sound or noise, please note.

Q3. Can I Pair two devices with this wireless receiver at the same time such as my phone and my tablet?

A:Yes, pair one device first and disconnect to pair the other device, then pair two devices with this wireless receiver again in the pair history, so the two devices will show connected, but speaker or headphone can only play one devices sound at the same time, please note.

Q4.Why can I not find the receiver in my smart phone bluetooth ?

A: the receiver may need 3-5 seconds to start, please kindly wait. And sometimes for iPhone, it may need more time, you can pair with your android phone first then disconnect, so for iphone it can be found.

Q5. How can I know whether this wireless receiver is suitable for my phone or tablets?

A: please don't worry, it is suitable for all bluetooth devices such as mobile phones, tablets, laptops etc.