Usually, we reply for
the messages within 24 hours, if you do not get response within 1-2
business days (Excluding the holidays), please check your Messages box
one more time or Please email us AGAIN.
Email is the priority of our customer service, if you can't get us, please choose live response.
All Payments must be Confirmed (Shipping and billing addresses must match)
After you buy the product, we will ship it to you as soon as possible. If you have any questions, please contact us.
Shipping within 1-5 business days after receiving your payment. (The
pillow is a customized product and will be delivered within ten days)
Standard shipping by Airmail: Expected time 15-30 working days.
We will ship your item to your Ebay shipping address.
If you want your package to be sent to any address other than your Ebay shipping address,
please state it clearly in the Ebay note.
1.Defective goods must be returned within 30 days since the delivery date.Buyer is responsible for returning shipping fee.
2.We will not reimburse the return shipping fee unless when we have shipped the wrong or defective item.Thank You.
3.It's important to declare your package as a Product for Return on Customs Declaration Form and as the commercial value.
4.We reserve the right to refuse any returns for our reasons.But if it is because of you to choose the wrong size problem,
5.It is your own reason, we will not accept to resend you a new one for unpaid or full refund, please understanding for us,thanks.
All communication is done through EBAY MESSAGES ONLY.
If any question, please feel free to contact us via "Ask seller a question" or "Contact Seller".
Please allow 1-2 business days for us to response
