Interpersonal Communication: Listening and Responding by Sandra D. Collins, part of the Managerial Communication Series edited by James O’Rourke IV.

This educational communication textbook explores listening skills, interpersonal communication strategies, interpretation, persuasion, verbal communication, and effective workplace interaction techniques.

Book Details:
• Title: Interpersonal Communication: Listening and Responding
• Author: Sandra D. Collins
• Series Editor: James O’Rourke IV
• Edition: 2nd Edition
• Publisher: South-Western / Cengage Learning
• Softcover textbook
• ISBN-13: 978-0-324-58416-5

Topics Covered:
• Active listening
• Workplace communication
• Persuasion techniques
• Interpersonal interaction
• Communication barriers
• Managerial communication strategies

Perfect for:
• College students
• Business communication courses
• Communication studies
• Workplace training and reference

Please review all photos carefully for exact cosmetic condition. Photos are of the actual item you will receive.