We proudly ship our gemstones worldwide with secure packaging, tracking, and insurance for your peace of mind.
1. Economy Shipping Service
• Delivery Time: 7–12 business days
• Online tracking available worldwide
• Insurance included
• Combined shipping available for additional items
2. Expedited Shipping Service
• Delivery Time: 1–7 business days
• Fast worldwide delivery with online tracking
• Insurance included
• Combined shipping available for additional items
• All orders are carefully packed and dispatched within 2 business days after receiving cleared payment.
• Please make sure your shipping address is correct before placing your order.
• Buyers are responsible for any customs duties, taxes, or import charges levied by their country.
• Customs delays are beyond our control.
• If a parcel is returned due to an incorrect address, customs issues, or refusal by the buyer, reshipping costs will be the buyer’s responsibility.
• If customs holds the parcel, the buyer must contact their local customs office or related authorities for clearance.
• In the rare case that a parcel is officially confirmed lost by the carrier, we will provide a full refund or replacement.
We accept secure payments through PayPal.
• Payment is expected within 5–7 days after purchase or auction end.
• Unpaid items may be relisted if payment is not received within the required timeframe.
Customer satisfaction is our priority. We offer a 30-Day Money Back Guarantee.
• If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery.
• Returned items must be in original condition.
• A 10% restocking fee may apply on returned items.
• Original shipping charges and fees are non-refundable.
• Return shipping costs are the responsibility of the buyer.
Thank you for visiting our store and supporting our gemstone business. We truly appreciate your trust and look forward to serving you again!