Important Notes

1. Please keep in communication after placing an order. Some countries require a tax number for customs clearance. We will confirm the physical condition of all used items before shipment.
2. Please contact us promptly after receiving your package if you have any issues. We will offer the best solution to satisfy you. Please do not open a return case directly at first. Reach out to us to confirm the situation, and we can arrange a full refund properly without compromising your consumer rights. Good communication solves all problems.
3. If you need the item urgently, please contact us. We can upgrade your shipping to commercial express via DHL / UPS / FedEx.
4. Some listing photos are real item shots, while others are stock images. Due to our huge product range, we may not update photos in a timely manner. We recommend contacting us to check actual product photos before ordering to avoid unnecessary misunderstandings. We will also send you real photos for confirmation before shipping, so please keep an eye on your eBay messages.
5. For bulk orders, contact us to get special wholesale discount prices.
6. You can always message us for any product demands. Many of our warehouse items are not uploaded to the store in time. Just provide the exact model number or product pictures, and we can help you source and match the goods you need. Some items are strictly tested by our engineering team before delivery.
7. Custom service is available, such as adding optional instrument accessories. We can customize the configuration according to your requirements.

Product Description

1. New items come with original factory packaging.
2. Used products may have slight surface scratches due to normal use. Conditions of second-hand items vary slightly, kindly understand.
3. All used goods will be strictly inspected and tested prior to shipment.

Shipping & Handling

1. We provide flexible and fast shipping options via FedEx / DHL / UPS and more.
2. We normally ship out within 3-5 business days after payment is confirmed.
3. Contact us anytime if you need expedited delivery.
4. Item price does not include customs duties or VAT. All import taxes are borne by the buyer.

Warranty Policy

1. All used items come with a 30-day warranty (excluding special customized items, please consult us in advance).
2. Warranty labels are attached to all used products. Do not tear off any labels, otherwise the warranty and after-sales service will be void. The label is the only valid warranty proof.

Tariff & Customs Policy

Refund & Return Policy

1. Returns are accepted only if the item is intact, unused and resalable. All return and replacement shipping costs are at the buyer’s expense.
2. Buyers must return the goods within 15 days, with proper packaging to prevent transit damage. Please provide the return tracking number after sending back the package.
3. If you are satisfied with your purchase, please leave us positive feedback, and we will do the same for you.
4. Please do not leave neutral or negative feedback without prior communication. We promise to try our best to resolve any problems for you.
5. All disputes can be resolved through friendly negotiation.

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