Description
Fish raised indoors with heater and air conditioner room
Completely healthy and take care so so carefully
Fed with 15 different kind in the best to get brilliant colors.
MORE FILTERED PHOTOS!
You are buying the exact same fish in the pictures and videos.
Raised in the USA. you do not need drop shipping or annoying export licenses
IMPORTANT
As our policy to list on our eBay Please read it carefully, we only responded to guidelines listed on our eBay side.
Please understand. By the way, When you received the fishes from us, if our fishes died inside plastic bags,
then we will be responsible to replace the death fishes to you
but you must take pictures of the fishes died inside our plastic bags within 2 hrs from the time
you received the package shipment. After the period of time passed over two hrs
we will not response to the death fishes.
Also you showed the pictures the death fishes to you which we don’t know what environment
of your tank such as temperature, water or anything that it could cause your fishes died.
We will no response to your claimed as the way of your condition provided.
Thank you and best regards
- Familiarize yourself with our DOA and other policies before making a purchase. (Shipping fees are non-refundable.)
- For instance, if your package arrives at 8:00 AM, submit photos before 9:00 AM for a valid claim. If Photo not send in 1 Hour , We will not Refund or re-ship with any Reason , submissions will not be considered for refund or re-shipment.
- Strictly adhere to our policies to safeguard our fish and our business. We employ next-day delivery for the well-being of the fish.
- We are not responsible for tank conditions, temperature adjustments, or other factors beyond our control.
PAYMENT
*BUYER EXPECTATIONS:*
- Understand and respect our policies as a written agreement. Refrain from leaving negative feedback if a sale refusal is executed. This policy safeguards the well-being of the fish and our business. Thank you.
- Shipping fees are not included in replacement fish orders; the buyer covers 100% of the shipping for replacements. Refund will not including Shipping Fee !
RETURN POLICY
SHIPPING
- Order placed after 3PM Tuesday will be shipped out next Monday morning
- Livestock (Freshwater shrimp and live plants, live fish) will be ship Monday, Tuesday and Wednesday only. Shipping them out this day will eliminate the chance of the package will spend overnight at the warehouse, therefore increase the chance of their arrival healthy significantly.
- If the weather conditions are not allowed shipping the livestock. I will discuss with you when should be ship.
- Every shipment is cover under our Guarantee Live Arrival policy.
- THE LIGHTING I USE MIGHT BE DIFFERENT FROM YOUR AQUARIUM SO COLORS MIGHT BE LIGHTER OR DARKER DEPEND ON LIGHTING YOU USED, fish might likely arrive lacking color due to stress from shipping colors will be back to original when the fish settle down, marble gene maybe change color and marking during a short period of time
- For
Safety : we will hold your order if the weather Snowing , Very Cold Or
very Hot .We Will Message for customers what day is good to ship !
We understand delivery delays can happen that are outside of our control. In the unfortunate event of a delay that impacts the fish, we will refund 50% of the fish value.
All packages ship with a heat pad, label “LIVE FISH” and double or triple bag. We package and ship orders with great care to arrive safely.
We do ship to HAWAII and ALASKA. For Hawaii, please send us an inspection permit when you place an order. If you do not have a permit, don’t place an order.
We do not ship to Puerto Rico. Any orders from Puerto Rico, automatically cancel.