Shipping Information - Varcoh ® eBay Store
International Standard Shipping
Direct shipping via international postal services with full tracking. Delivery time varies by location and customs processing.
Processing Time
Orders are processed Monday to Friday (excluding holidays), typically within 1–3 business days after payment confirmation. Peak seasons may require additional time.
Delivery Time
The 7–15 business day estimate begins after shipping. Actual delivery depends on your location, local postal service, and customs. Remote areas may take longer.
Shipping Cost
Standard shipping is free for most destinations. Certain remote locations may incur additional fees, which will be shown at checkout.
Tracking
You'll receive tracking information by email once your order ships. Tracking updates may be delayed during international transit or customs processing.
Delivery Issues
If you experience problems, contact us with your order number and tracking details. We'll assist where possible, though we cannot control customs or local postal operations.
Undeliverable Packages
Packages returned due to incorrect addresses, refused delivery, or customs issues may be subject to restocking and return shipping fees.
30-Day Returns & Exchanges Policy - Varcoh ® eBay Store
Shop with Confidence
We maintain strict quality control to ensure every product is perfect. However, we are humans, and occasionally mistakes happen. If you are not 100% satisfied, we've got you covered.
Hassle-Free Return Process
Before opening an eBay request, please contact us directly via eBay Message. We can often resolve issues faster (e.g., sending a replacement) without the formal wait times.
Ensure the product is in its original, unworn, and unwashed condition. Include the authorization form inside the package.
Ship it back via your local post. Once we receive and inspect the item, we will issue your refund within 7 business days.
If you haven't received your item, or the size/color is wrong, we take full responsibility. You don't need to worry about the loss.
General Qs: Within 1 hour (Working hours)
Verification: Within 24 hours (Checking with carrier)
Please allow us a chance to fix the problem before leaving negative feedback. We promise a solution that makes you happy.
About us – Varcoh ® eBay Store
Welcome to Varcoh – your trusted partner for quality products and reliable service. We focus on delivering value through carefully selected items and efficient order processing.
Our commitment is simple: quality products, fast dispatch, and genuine customer care. We handle every order with attention to detail and stand behind everything we sell.
Every item is carefully inspected before dispatch. We maintain strict quality standards and only ship products that meet our expectations.
Orders are typically processed within 1-2 business days after payment (excluding weekends and holidays). Tracking information is provided for all shipments.
Have questions? Message us via eBay anytime. We're here to help before and after your purchase, ensuring you have a smooth shopping experience.
Our Promise to You
- 30-Day Peace of Mind: We offer a 30-day return or exchange for eligible items.
- Honest Listings: Clear descriptions, accurate photos, and genuine stock availability.
- Customer First: Your satisfaction is our priority. We stand behind every order.
Frequently Asked Questions – Varcoh ® eBay Store
Below are answers to some of the most common questions from our customers. If you need further assistance, please contact us via eBay messages — we’re always happy to help.
How quickly will my order be dispatched?
Orders are usually dispatched within 1–2 business days after payment is cleared, excluding weekends and public holidays.
In the event of any exceptional circumstances, we will contact you directly.
Do you provide tracking information?
Yes. Tracking details will be uploaded to eBay once your order has been dispatched, so you can follow your delivery online.
How long does delivery usually take?
Delivery times vary depending on your location and the courier service. Metro areas are usually faster, while regional or remote areas may take a little longer.
Please note that delivery timeframes are estimates only and may be affected by peak periods or carrier delays.
What if my item arrives faulty, damaged, or incorrect?
If your item arrives faulty, damaged, or not as described, please contact us via eBay messages as soon as possible.
We’ll arrange a replacement or refund promptly in accordance with eBay policies.
Do you accept returns or exchanges?
Yes. We offer a 30-day return or exchange on eligible items.
Items must be returned in new, unused, and resaleable condition, with original packaging intact. For change-of-mind returns, return postage is the buyer’s responsibility.
Can I cancel or change my order after purchase?
If you need to cancel or change your order, please contact us as soon as possible.
We’ll do our best to assist if the order has not yet been dispatched.
Are the product descriptions and photos accurate?
Yes. We aim to provide clear and accurate descriptions and images for all items. Please note that slight variations in colour or appearance may occur due to lighting or screen settings.
Is this item brand new?
Unless clearly stated otherwise in the listing, all items sold are brand new.
Do you offer bulk or repeat purchase discounts?
For bulk orders or repeat purchases, feel free to contact us via eBay messages. We’re happy to see what we can do.
How can I contact you?
You can contact us anytime through eBay messages. Our friendly team will respond as quickly as possible.