Please Note:

You will only receive what is pictured unless otherwise stated in the description. Please do not assume anything else will be included if it is not pictured. All of the parts we sell are guaranteed to be in good working condition unless otherwise noted.

We ONLY guarantee the part(s) will fit the vehicle(s) listed in the description. If your vehicle was not originally equipped with the EXACT part(s) listed, it is your responsibility to consult a dealer to see if it will fit your application. Additional items may be needed if this is an upgrade or custom installation. Please consult your local dealer for ALL other applications.

Codes & Re-Programming

Some components require flashing or need to be re-programmed to be installed correctly. A vin number will be provided with your order and most codes can be obtained by contacting your local dealership. Any additional re-programming or related work may need to be performed by a dealer or qualified mechanic and is not covered by OTG Parts Store. This may be an additional cost you need to consider before purchasing this unit! We advise you research the installation of this component before purchase.

Shipping and Handling

• We only ship to the address specified on eBay during the checkout. If we ship your item to your old or invalid address and it returns back as unclaimed in its original condition, the item's cost refund will only be issued.
• We will combine shipping cost on Multi - Purchases. Before payment please contact us for further instruction.
• Shipping time during holidays may take longer than normally.
• If you see that the package that courier tries to deliver is damaged, please fill up the claim form or do not accept it. NOTIFY US right away, we will arrange a replacement/reimburse your order as soon as possible.
• Most items (excluding freight items) are shipped within 1-2 business day after payment. Items placed on Saturday or Sunday will be processed and shipped on the following Monday.

Payments

• We accept PayPal for all Ebay items
• We offer a 30 day money back guarantee on all items sold (see Ebay return policy for more information).
• To avoid initiating an unpaid item case, please pay within 4 days.
• We will start processing your order once your payment has been cleared and verified

Returns

• All returns must be pre-approved by eBay messaging system before you ship any item back to us.
• We will gladly accept your return within 14 days of the delivery date.
• Items must be returned in new unused condition and contain all original materials (if included).
• All returned items will be tested before refunds are given.
• Shipping costs are non-refundable, unless the item is defective
• Returns should be packed in outer shipping carton to avoid defacing the original box/packing of the product.
• Items returned in damaged condition will no be accepted.

Feedback

Once we have received your order, a positive feedback will be automatically sent to you in gratitude. Please contact us if you have not received our feedback, we will gravely correct this and send it manually.

We would also greatly appreciate if you leave us a positive feedback with a 5 star rating.

If you feel that we deserve a neutral or negative feedback, please, CONTACT US before leaving any feedback, give us a chance to make things right and leave your impression most positive!