A small minority of members have spoiled it for the majority due to their perfidious attributes, so much so I have explained in great detail so everything is covered and to give You the buyer a better understanding as to how we trade together.

In summary: You the purchaser are invited to treat Yourself to a product I am selling. You the Buyer must read and understand the listing to know what You are purchasing, this is re-enforced by the terms of Section 10 of the ebay policy user agreement, upon which you the Buyer has agreed to trade on this platform. If there is any doubt You must wait and ask prior to making any purchase from me. This is to avoid any form of misunderstanding between us in the first instance. Once the item has been purchased by You, I will endeavour to get the purchased item to You in a safe and secure manner. Should any and all issues if any should they arise, it will be dealt with through a dialogue on an ebay message service, prior to the feedback process. This allows Me to resolve any issues You may have. By You reporting the issue You allow Me to improve my level of service to You, My consumer. If everything is as it is listed then there is no issue.
Note: It is understood that all parties involved have legal rights which one can execute.

I strive to give You a high level of customer service and this is reflected in My recent consumer feedback.

Genuine Customer Cases Are Supported, Not Reported...

Terms are current below and are subject to change without notice. V27

11. Transit Time:
11.1.1 You accept that the transit time can vary considerably based on the destination, method and courier all of which are beyond my control to which You will not hold me accountable.

12. Receipt of Consignment:
12.1.1 Your item may require a signature to confirm that You have taken receipt of the consignment.
12.1.2 If the item does not have a signature the consignment will be deemed as being received by and accepted by You, which is classed as standard delivery which is without a Tracking Reference Number.
12.1.3 Your signature upon receipt confirms that You have checked and accepted the consignment's contents are as they should be free of damage upon receipt. You will not pursue any claim or request a refund through ebay from Myself thereafter, as the item will be deemed as described in the listing as the consignment has been checked and accepted by You.
12.1.4 If for any reason You are unavailable to accept the consignment, then the consignment will be held at Your local mail sorting office of the courier that was used and will be waiting for collection by You.
(Note: example the Royal Mail only holds such mail for a a period of 18 days. However the Royal Mail need 2 days to process a redelivery, which means You in effect have only 16 days to collect Your consignment, please ensure You collect within the 16 day time frame.)

12.2.6 Any cost incurred by You for collecting the item from the mail sorting depot is purely at the cost of the You the buyer.
12.2.7 When Royal Mail or any other courier company place a charge at the time of the delivery it will be responsibility of the recipient to pay for this to ensure that the item is received in good time to prevent loss or damage to the item therein.



13. Returns:
13.1.1 As stated at the top of the auction page below the price clearly states there is "No Returns" meaning that no item will be accepted as a return by You.
13.1.2 I reserve all rights to refuse any return.
13.1.3 Once You have committed to the purchase of the item You accept there is no cancellation available thereafter unless authorised by Myself in advance in writing.
13.1.4 Clear photographic evidence will be required of the item (s) and label of packaging prior to a return even being considered. In such event that I have accepted or requested a return of the consignment this must be in the same condition as it was shipped in and returned within 14 days of the dispatched date.
13.1.5 Any refund will be to You given through ebay.
13.1.6 In the event that I accept total responsibility for the item returned, the item returned must be in the exact condition it was sent to you, so a full refund will be given. You the consumers can be held liable for diminished value if they handle goods under the following acts of UK law, specifically the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015
13.1.7 In the event that You return an item that was not in the condition dispatched to you, You could be liable under the Fraud Act 2006 Section 2 (1) b (ii) (A Criminal Offence). (Note: this is for those that seriously abuse the returns policy within ebay's platform).
13.1.8 Should You ship an item for return that has not been accepted as a return, You understand that there will not necessarily be any refund and You agree to transfer the title of goods purchased by You to Myself without charge allowing me to do as I will with the item thereafter.
13.1.9 You agree that upon sending a message by electronic means stating that I can retain the item, I will then be able to do as I will with the item thereafter and You will waver all rights of possession of this item and title thus therefore title is transferred to myself.
13.1.10 You accept that all live or perishable goods are non-returnable upon taking receipt this is because they are and will not be in the same condition as they were sent in.
13.1.11 You accept that any unauthorised returns not accepted by myself or upon cancelling a transaction under any circumstances, You forfeit the right to purchase from me in the future. (However please email me your concerns so I may act to resolve this for you, prior to an unauthorised return). All unauthorised returns will be reported to ebay for further investigation.
13.1.12 You accept where an item has been used tried or tested while in your possession, the item will be deemed as used by You which means the item becomes second-hand from new and third-hand from second hand to which there is no refund or return available.
13.1.13 If a replacement is received by You, you will actively seek to close any opened cases on any platform and actively assist with Myself to have any feedback removed written by yourself.
13.1.14 In the event that I require the item purchased to be recalled without dispute You the Buyer will be expected to pay the return postage to me.
 
14. Claims:
14.1.0 I understand sometimes claims have to be made, however there is a procedure that has to be followed, herein.
14.1.1 You agree that You have the ability and competence to be able to send photos / and video content. In any such event You are requested, after you have notified myself of such an issue that has occurred and this allows me to support you prior to proceeding with any claim you may have.
14.1.2 Your item upon return to Myself for a claim issued by You will be documented electronically, whereby the item will be filmed when opening the consignment which should match that of the digital shipping evidence prior to the dispatch from Myself. If there is an issue that has not been reported to Me prior to shipping a return of the item the supporting evidence will be submitted to ebay for further investigation.
14.1.3 Any false claim made by You to Me or any courier can and will be subject to the Fraud Act 2006, which can be reported to the Police as a criminal offence, for further investigation. (This is standard practice for those trying to commit a genuine fraud against a seller).
14.1.4 An item is not normally deemed as lost until 14 days after the dispatch date.
14.1.5 You accept not to leave damaging results under the Detailed Seller Ratings or under the feedback forum for items that have been delayed in the post. You are urged to communicate your concerns so I may aim to resolve these for you within the permitted time frames allocated.




17. Local Tariff & Taxes:
17.1.1 If Your country charges for any import tariff or taxes, it is Your responsibility as a citizen of that country to pay for the taxes due incurred on that item.
17.1.2 I will not be liable if Your country's Customs department detains Your parcel.
17.1.3 I will not be held liable if the consignment containing Your item is damaged, lost or destroyed by Your country's Customs.

18. Communication:
18.1.1 You the Purchaser accept to be contacted via ebay's message service or forum, email, telephone and by standard mail so as to resolve any matter at hand, so that additional content may be sent to You. This will be used to find a remedy and will not be deemed as harassment by Yourself.

19. Data Retention:
19.1.1 I reserve the right to retain all information in regard to the transaction and You the Purchaser. This is for legal reasons.