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📦 Important Shipping Notice to Buyers
To ensure smooth and successful delivery, please carefully review the following requirements:
- Complete Shipping Information
- Provide your full address in English, including postal code, city, and country.
- Include a valid and contactable phone number to assist with delivery coordination.
- Recipient Responsibility
- A designated recipient must be available at the delivery address.
- Incomplete or incorrect address details may result in delivery failure.
- Customs & Tax Charges
- Import taxes, duties, and fees are the sole responsibility of the buyer.
- These charges are determined by your country?s customs regulations and are not included in the item price or shipping cost.
-Delivery Issues
- If delivery cannot be completed due to missing recipient, incomplete address, or refusal to pay applicable taxes, the buyer assumes full responsibility for any resulting delays, losses, or return shipping costs.
Refund & Return Policy
To ensure transparency and fairness, please read our refund and return terms carefully:
- Refund Eligibility
- Refunds are only issued after the returned item is received and inspected.
- Items must be in unopened and unused condition to qualify for a refund.
- Opened, used, or tampered items are not eligible for return or refund.
-Return Conditions
- Returns are accepted only in cases of manufacturing defects.
- All return shipping costs and any applicable taxes or customs duties are the buyer?s responsibility.
- Items must be securely packaged for return. We recommend using tracked shipping.
- Inspection & Verification
- All items are packed under CCTV surveillance to ensure quality and accuracy.
- Returned items will be thoroughly checked before any refund is processed.
?? Please note: Incomplete returns, refusal to pay import taxes, or failure to provide proper documentation may result in denial of refund. Buyers are responsible for ensuring all return requirements are met.