Please contact us through the eBay messaging system.

Our success has been driven by a belief in listening to our customers. They’ve told us they want cleaning to fit in with their busy life schedules, not have their life scheduled around their cleaning. That’s why we’re constantly updating and introducing new technologies, all with the consumer in mind. As experts in floorcare for over forty years, we’ve never stopped striving to make cleaning quicker, easier and more effortless.

When Vax first began, it led the way with ground-breaking product design, bold use of the colour orange and a name that said exactly what it did... Vax. Since then it’s grown to become Britain’s leading floorcare provider, with a uniquely wide range that makes it the only UK brand that caters for all your home cleaning needs.

TTI and its resources helped Vax to rapidly extend its scope. While production moved overseas, Vax’s design and engineering team remained in the Midlands, developing new technologies and making continual improvements. Over the years the Vax range expanded to include upright carpet washers, multi-cyclonic bagless vacuum cleaners, steam cleaners, handhelds, air purifiers and much more besides.

After cleaning up the UK market, Vax started to take its business overseas. By 1995 you could buy a Vax in nearly 50 different countries worldwide. In 1999 Vax became part of the TTI group, a global market and innovation leader in power tools, floorcare, laser and electronic products.

After some time spent honing his design, he created a unique three-in-one machine that could wash, suck up spills, and vacuum carpets. He patented his invention and decided to manufacture it himself. The Vax 101 was truly innovative for its time and became the best-selling vacuum cleaner in the UK in less than 8 years.

Vax was founded in 1977 by British entrepreneur, Alan Brazier, in his home town of Droitwich, Worcestershire. After winning a contract to clean Newport Pagnell service station he soon realised that the carpet cleaning equipment available – boiling water and a board to scrape off the grease – needed improvement. So he set to work on his first prototype. The forerunner to Vax’s iconic orange tub, it was made with a water heater, a shower pump and a milk churn.

Although probably best known for its iconic orange tub, launched in 1979, Vax is constantly updating and introducing new and innovative products with the consumer in mind. Whether deep cleaning or getting rid of the occasional mess, Vax has a product that’s right for the job.

Vax is Britain’s leading floorcare brand and the only UK brand that caters for all your home cleaning needs. Its uniquely wide product range offers everything from vacuum cleaners, steam cleaners, carpet washers and pressure washers, as well as air treatment, steam irons, radiators and cleaning solutions.

Vax Outlet sells brand new products which all come with a full warranty of up to 2 years. All products are in original and unopened packaging.

Vax Outlet eBay store is a trading name, and an official operation for Vax Limited.

Orders will only be sent to the address registered with or supplied by eBay at the time of placing the order

Deliveries can take up to 2-5 working days. You will receive tracking updates so you can track the progress of your order.

All orders come with free delivery.

A After 30 days you will need to contact the Vax customer service team directly for support. You will be asked to provide the model and serial number of your machine; this is found on the silver ratings label on the main body of the machine. It is worth having the machine with you at the time of contact as you may be required to do diagnostic checks.

A After 30 days you will need to contact the Vax customer service team directly for support. You will be asked to provide the model and serial number of your machine; this is found on the silver ratings label on the main body of the machine. It is worth having the machine with you at the time of contact as you may be required to do diagnostic checks.

A We will automatically register your machines Guarantee.

A Our machines come with different Guaranties. We will always ensure we detail this within our product description for you to see at the point of purchase. To activate your Guarantee with us we will need to record your machine serial number found on your ratings label, this will be requested from you after making your purchase

A Once we have received your item, you will receive you refund with 5 working days.

A You will need to contact us and we will honour a refund up to 30 days after purchase. Once you have submitted your request we will be in touch to arrange collection for you.

A We cannot exchange your item, but if you decide to return your item(s) you can order your desired item as a new order.

A In the event you have received the wrong order or an unsuitable substitute, we are sorry and would like to resolve this matter. Please contact us and our team will be in touch to arrange collection.

A In the rare instance you experience an issue with your order, please contact us for support. If your is within 30 days and needs to be returned, we will arrange a collection for you.

A You will need to contact us to arrange return. We accept returns up to 30 days after purchase. Once you have submitted your request we will be in touch to arrange collection for you.

A We are unable to stop orders once they have been placed. Once you are in receipt of the item please contact us for a collection to be arranged and a refund processed. Returns

A You can communicate with our courier via their website to arrange an alternative delivery date if you’re not going to be in. Alternatively, our courier will leave a contact card with their details, so you can call them directly to rearrange.

A All orders come with free delivery.

A Deliveries can take up to 2-5 working days. You will receive tracking updates automatedly so you can track the progress of your order.

A Once your order is handed to the courier your eBay order will be updated to sent with the relevant tracking number.

A All our deliveries are completed by Evri or DPD. All orders will be provided allocated tracking details for you to track and manage your delivery.

A We can only support orders placed within the UK to be delivered to the UK.

A You can pay for your item using PayPal. If you do not have an account you can use a debit or credit card through PayPal guest checkout.

A Yes all prices include VAT, Our VAT number is GB747878269. An invoice can be requested once you have made your purchase.

A Your voucher cannot be used within our eBay store but can be redeemed against any qualifying orders placed on our Vax website

A We are sorry we are unable to change your delivery address once the order has been placed.

A No, once you have completed at the checkout the price paid is fixed, any increase in price will not be checked and in the same way any reduction in price will not be passed on.

A Our items are all buy now, therefore you will need to complete all steps in the purchase process to complete the order.

A We will be temporarily out of stock, if we get more in we will update our listing ASAP and the button will become available.

A We sell both new and refurbished Vax products. All refurbished products are in very good condition, quality tested by our engineers and come with a 12 month guarantee for peace of mind.

A Simple! you can add the item (s) to your basket as a buy now item. During the process make sure you provide us with your correct delivery address as this cannot be amended once the order has been placed. You will receive automated updates of your order status.

Once we have received your item, you will receive your refund within 5 days.

We cannot exchange your item, but if you decide to return your item(s) you can order your desired item as a new order.

In the event you have received the wrong order or an unsuitable substitute, we are sorry and we would like to resolve this matter. Please contact us and our team will be in touch to arrange collection.

Please contact us before leaving feedback, we would like the opportunity to resolve this matter.

You will need to contact us to arrange return. We accept returns up to 30 days after purchase. Once you have submitted your request we will be in touch to arrange collection for you.

We are unable to stop orders once they have been placed. Once you are in receipt of the item please contact us for a collection to be arranged and a refund processed.

Orders will only be sent to the address registered with or supplied by eBay at the time of placing the order.

Goods are usually dispatch within 2 working days of receiving cleared payment. We will keep in touch, letting you know what stage your order is at, once we hand the item(s) off to our courier they will continue to communicate with you until the items are delivered.

You can communicate with our courier via their app to arrange a suitable time. Alternatively our courier will leave a contact card with their details, so you can call them directly to rearrange a suitable time when you are home.

All orders come with free delivery.

Guarantee: 2 year guarantee

Model Number: CDCW-CSXA

With pivot steering and auto angle adjustment, it's even easier to clean stairs, upholstery, and your car.

Compatible with the Vax Blade Motorised Turbo Tool

The water tanks lift out from the machine so it’s easier to fill, empty and clean them. The dirty water tank has a large opening so you can empty and rinse away any remaining dirt or debris.

Removable Water Tanks For Easy Filling, Emptying And Cleaning

The slim design of SpotWash Duo will sit comfortably on a step and the 1.5m long hose allows you to reach and clean further.

Long Reach Hose

Conveniently designed to be easy to carry around your home and out to your car. The slim design is ideal for homes with limited storage, the VAX SpotWash Duo will fit away neatly in a cupboard after cleaning.

Portable And Slimline Design

Vax’s convenient self-clean function flushes out the machine’s hose into the dirty tank, helping to remove dirt and debris and keeping your spotwasher as clean as it can be.

Self-Clean Function

VAX’s antimicrobial treatment on the cleaning bristles help prevent the growth of bacteria between uses for a hygienic clean time after time.

Antimicrobial Tools

VAX SpotWash Duo includes attachments suitable for a variety of surfaces around your home. The Multi-Purpose Attachment is ideal for cleaning carpets, rugs, sofas and upholstery and can even be used for cleaning inside your car. The Hard Floor Scrub Attachment has been designed for cleaning tiles and sealed wooden floors.

Multi-Surface Cleaning

You no longer need to use the same tools for all your cleaning. Use the Messy Clean Up Tool for unhygienic messes such as cleaning up after pets. You can then keep the Everyday Tool separate for your day to day cleaning.

Avoid Cross-Contamination

Designed to quickly, easily and conveniently lift spills and stains. Ideal for both everyday cleaning and emergency spillages.

Versatile And Effective Spot Cleaner