Shipping
✔ 3 business day free shipping within United States
✔ Delivery Time: 3-5 business days (continental U.S.).
✔ Order Processing: Ships within 3 business day (Mon-Fri, excludes holidays).
✔ Tracking Info: Provided automatically via eBay.
✔ All orders will be shipped through USPS First Class, UPS and Fedex depends on the weight of the items.
✔ Shipping notification will be emailed to you once package has been shipped
Fast & Reliable Shipping – Your order is our priority!
Order Processing: 72 hours (Mon-Fri).
❗ We package all items with care to ensure safe arrival!
Tracking number emailed as soon as your order ships!
🔹 Ships from U.S. Warehouse – No long waits!
🔹 Standard Shipping (Free): 3-5 business days (U.S. only). ULTRA-FAST SHIPPING – Because you shouldn't wait!
Return
🔹 Hassle-Free 60-Day Returns
We want you to be completely satisfied! If there's any issue, please message us first before opening a return request—we'll do our best to resolve it quickly.
🔹 Return Conditions:
✅ Contact us immediately if the item is defective/damaged (photos/video required)
✅ Item must be unused in original condition with all packaging
✅ Repack securely to prevent shipping damage
🔹Important Notes:
• Returns may be refused if item shows signs of use, wear, or missing packaging
• eBay may review returns where the reason appears inaccurate
• We strive to resolve all return requests as quickly as possible
🔹For Fastest Service:
• Please contact us before opening a return
• Select the most accurate reason for your return
🔹Why Contact Us First?
We often resolve issues without requiring a return!
Possible solutions may include:
• Partial refund
• Replacement parts
• Step-by-step troubleshooting
🔹 Refund Process:
We inspect returns upon arrival (3-5 business days)
Approved refunds are issued to your original payment method
Bank processing times may vary
We're here to help—just message us!
Warranty
🔹Warranty Coverage:
✓ 90-365 Day Coverage (varies by product - see listing details)
✓ Excludes: Physical damage, liquid exposure, unauthorized repairs
✓ Required: Proof of purchase + clear defect photos/video
✓ Solution: Repair/replacement at seller's discretion
🔹Claim Process:
Contact us within warranty period
Provide order number + defect evidence
We respond within 48h with solution
Feedback
🔹 Our Feedback Promise
⭐ Your Satisfaction Matters Most!
We work hard to earn your 5-star experience. Before leaving feedback, please:
1️⃣ Contact us first if there's any issue – we'll make it right!
2️⃣ Verify your item meets expectations (check sizing/compatibility if applicable)
3️⃣ Allow reasonable time for shipping/delivery
🔹 Ideal Feedback Includes:
✔ "Accurate description, fast shipping"
✔ "Great customer service"
✔ "Well-packaged, as advertised"
🔹 Problem Resolution Guarantee:
• Message us within 3 days of delivery for:
Refunds/Replacements
Missing parts inquiries
Product guidance
🔹 Please Avoid:
• Feedback related to shipping carriers (we can't control delays)
• Comments about pricing (set by market value)
• Claims without prior contact attempts
🔹 General Reminders:
• Check your spam folder for tracking emails
• Inspect packages before discarding outer boxes
• Save receipts for warranty purposes
About Us
Welcom to Topteng!
Topteng is a research and development, sales and service With a professional high tech enterprise based in Hongkong, and enjoying convenient transportation access. We specialized in developing and selling Auto Parts, such us car light,grille,Mirrors,Tire,Roof Rack,Car Hardtops, Roof Panels & Parts, etc. So that we can provide customers with various types of high-quality products.
More than 10 years rich experience and have professional production line.So have many positive feedback on eBay!
At the same time,we have many warehouses around the U.S, ensuring that your parcels in the fastest shipping.
Our primary mission is your 100% satisfaction with our products & service!
We look forward to your positive feedback on our shop!
