1. Product Issue HandlingIf the received product has damage or quality defects, please contact us within 3 working days and provide as many supporting documents as possible, such as photos. Please note: The product must be in new condition.

2. Frequently Asked Questions (FAQ)

Q1: What is the warranty period for your products?

A1: The warranty period for the main unit is 1 years

Q2: How long will it take to receive the product?

A2: We will ship the goods within 25 working days after your payment.

Q3: Will you provide a logistics tracking number after shipment?

A3: Yes, we will provide you with a logistics tracking number after shipment.

3. Warranty PolicyWe promise a 1-year quality warranty period for the products. If defective parts are found within 1 month of receiving the product, we will repair or replace them free of charge; Please note:The warranty does not cover issues caused by accidents, human error, or improper use.

4. Return and Refund PolicyWhen receiving the goods,please inspect them before signing for receipt.If the goods are found to be damaged, please follow these steps:

A) Reject the package;

B) Notify us immediately (with photos);

C) Submit a damage report to the logistics company in your area.Once the package is signed for, we will not be liable for quality issues caused by rough handling during transportation.If any quality problems are found within 7 days of receiving the goods, please contact us promptly, and we will arrange for return or exchange based on the specific situation.

Wheel set information