Shipping Methods
Standard delivery includes nationwide LTL shipping to available loading dock or curbside commercial address within the continental USA. For smaller packages, Fedex or UPS ground shipping will be used.
Additional delivery services are available for a surcharge including: Lift-gate, Inside Delivery, Residential Deliver, Non-Commercial Delivery, and Limited Access Delivery.
Delivery Time
Our typical lead time is 5-10 business days for in stock items.
Warranty
Products are warranted to be free from defects in design, material and workmanship under normal use and care. Items include between a 10 year - Lifetime Limited Warranty. Most seating items include between a 2 year - Lifetime Limited Warranty. If further information is required, please contact us for detailed product specific warranty length and coverage.
Damage Claims
In the event an order is received damaged or defective, we will administer the filing of claims if the order is shipped via our designated carriers. All claims must be filed within 5 calendar days of receipt of goods. Claim will be disputed if product is moved from original ?ship to? location. The following documents are required to file a claim:
- Copy of bill of lading with notations for any visible damages, refusals, or shortages.
- Digital photos of Damage to carton and product.
- Please insure careful Inspection of all items upon arrival, any claims made after signed delivery completion will not qualify for replacement.
Vertix Modern is a national office furniture dealer with a passion for creating inspiring work environments. With experience in the industry since 2008, Vertix sources high-quality office furniture with forward-thinking, well-planned design. Our developers collaborate with skilled manufacturers to bring exclusive products to market, ensuring each piece meets unwavering quality standards. Our line of furniture and accessories are always styled right, built right and priced right.
We are 100% committed to providing the best experience possible when purchasing our products ? striving for our most popular products to be in stock and available for immediate shipment. We take time to understand your needs and develop solutions to exceed them. We build long-term loyalty with our strong commitment to customer satisfaction.
Please contact us with any questions!