?? Temperature Advisory:
Customers are responsible for ensuring appropriate temperatures at the delivery location.
Orders are not recommended when temperatures exceed 95°F or fall below 45°F.
You may place your order now and request a delay in shipping until temperatures are within a safe range.
? Packaging Details:
- Plants over 5 feet tall may be trimmed to fit in a 4-foot shipping box.
- Box changes, if requested, may incur an additional fee of $20?$40.
- We remove 1/3 to 2/3 of the soil before packing.
- No pot is included with the plant.
? Sales & Return Policy:
- ALL SALES ARE FINAL.
- We only offer replacements for plants that arrive dead.
- To qualify for a replacement, customers must report damage within 3 days of delivery.
- No returns or refunds will be issued.
?? Warranty Limitations:
Our warranty does not cover:
- Minor damage (less than 30% breakage)
- Dried or wilted leaves
? Shipping & Handling Time:
- Standard processing time: 1?7 business days
- Some plants may take up to 30 days to ship, depending on availability and weather conditions