To receive a full refund, items must be returned in the same condition as sent. New items must be returned new, in original packaging with tags attached. Buyer pays return shipping; shipping fees are non-refundable. Contact me before washing, repairing, or altering an item, as altered items may not be eligible for a full refund. Many items are sourced from estate sales. Items are cleaned and inspected, but may come from pet environments. Items may show age-related wear. Items are sold as-is.