eBay

Description Shipping Warranty FAQ

Important

The quantity of coilover kits is shown in the picture

Application:

for VW CADDY MK3 03/2004-05/2015

for VW CADDY MK4 5/2015-2020

Only fit both 55mm front struts

Some models may require modification

Not for Facelift 2010-2015

Specifications

Front Lowering 30-95 mm (depends on your vechicle)

Rear Not adjustable

Spring Rate Front: 3.5 kg/mm (196 lbs/in)

Spring length Front: 255 mm

Front spring inner diameter: 62-80 mm

Spring Preload advised: 7-10 mm

Top mounts: Front and rear OE top mounts required

Package included

2x Front coilovers
2x Rear shockaa absorbers
2x C spanners

As shown in the picture

Feature

1. Lower height adjustable (depends on vehicle models)
2. Dust boot, solid rubber bump stops
3. Weight Saving Aluminum Components And heavy duty Steel Lower Mount Brackets
4. Simple install, Easy to adjust.
5. Use the vehicle's original upper mounts (not included in our product kit).

Notice

1. All modifications must be installed by licensed mechanics and in compliance with your local modification regulations.
2. Please ensure all components are tightened with correct torque specifications (which can be found in the vehicle service manual)before and after installation. Any loose nuts, bolts, or locks will cause noise. Do check and tighten before serious problems happen.
3. Impact wrench is prohibited during the installation, it will loosen or damage the product.
4. Examine the clearance between tires and suspension. ( The minimum clearance should be 4mm, otherwise, you need to add wheel spacers. Caution: It is not sufficient with torsion beam trailing arm axles)
5. We suggest regular maintenance for the coil-over, spray with some WD40 every 3-4 months will keep it smooth and clean, which helps to extend the lifetime.

We will ship your order in one business day once the payment is cleared.

All the parcels will be collected by our carrier at 8:00am BST on Monday to Friday.

For the payment after 7:30am BST, the parcel has to be shipped the Next working day at 8:00am BST.

Tracking number will be uploaded to eBay within 24 hours after shipment.

Notice:

1. We only ship the item to PayPal verified shipping address. Please make sure your shipping address is the same as PayPal.

2. Import Tax: We do not cover any import Duty and Tax. Customer should be responsible for the Import tax.

3. We ship all our items either via RoyalMail, ParcelForce or DPD. The estimated delivery time is around 2 working days to most area in United Kingdom.

4. Please understand that extra shipping fee may be needed for some International customers, especially buyers from affiliate islands of France, Italy, Portugal, Spain and so on.

All FastingAutoStore products have warranty and the warranty is subjected to different item (unless otherwise stated).

If you have a problem with our product, please contact us via eBay messages first

Full details of warranty are as follows:

If Goods become faulty during the period of the warranty for reasons unconnected with your acts, omissions or misuse of the Goods, you must notify us in writing and/or by completing a warranty claim form (including a description of the fault) and return such Goods to us. Such Goods shall be followed the return procedure and returned to the manufacturer for review, testing and examination, and the manufacturer will not arrange collection for the product. Based on the manufacturers' opinion, we will be afforded reasonable opportunity and facilities to investigate any claims made under the Warranty.

The above warranty is given by us subject to you having no liability in respect of any defect arising from wear and tear, willful damage, negligence, tampering of the Goods, incorrect fitting of the Goods by you and/or a third party, abnormal working conditions, failure to follow our and/or the Goods' manufacturers' instructions (whether oral or in writing), misuse or alteration or repair of the Goods without our approval.

Will this fit my car?

We have used the eBay compatibility list as a guide for buyers to use, but the eBay data system is not accurate and incomplete sometimes. Please make sure you have read through the whole listing and paid attention to "note" and "notice", If there is any uncertain, please use the eBay message to check with our sales first.

How much does delivery cost and how long will it take?

You can check the delivery cost in the listing "Shipping and payments" section by selecting your country and entering your zip code. If it is not specified, please provide us your shipping address and zip code via eBay message. For UK domestic shipping, the delivery time is around 1-2 business days. The international shipment delivery time is around 4-7 business days.

What payment methods do you accept?

We currently only accept payment via PayPal. You can also use PayPal as a guest and pay using a debit or credit card.

When will my order be dispatched?

We will arrange the shipment in 1 business day after the payment is cleared. The tracking number will be updated on eBay in 24 hours after the shipment. Please notice that there is no shipment during weekend and holidays.

Can I amend my order?

Sorry no. Once the payment is cleared, we cannot amend any item(s), quantities, or add or remove items. We are also unable to change the delivery address. Therefore, please double check all the order information before making payment.

What do I do if I have not received my order?

Please simply contact us via eBay messages, and then, we will get back to you as soon as possible with the update. Usually, we will follow up every shipment till customers get their order.

What do I do if my product is faulty?

Please simply contact us via eBay messages, and then, we will get back to you as soon as possible. It will speed up the process if you could provide us some pictures or video to illustrate the issue details.