(1) For your best shopping experience in our store and saving your time .Please Do Not click "Return this item" except that you just don't need it any more.Because no return request is our company's Service. Please click "Contact seller" via Ebay Message(protected by Ebay),that is the fastest way to solve any problem for you.You will get the replacement or refund through the communication between us.
(2)We fully guarantee Customers benefit within 14 business days if item DOA (damage on arrival), and please contact us within 30 days from the delivery date to exchange or refund.No need return just contact us. Refunds will be given via paypal only.
(3) For malfunction products under warranty period, please contact our customer service via EBay Message. Replacements will be sent once after we have a fully communication.No need return the original one after we have fully communication.
(4) The buyer has an obligation to cooperate with seller to verify defective item. If you want return, please double check if the item does not work or you just don't need it any more. If the item defective or no work,
no need return.
(5) All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee and handle fee.(For example,you brought wrong item or cancelled order after item was shipped).
(6) A Merchandise Authorization Number (RMA#) is required for all need returned packages(After we have a fully communication). Please contact us to get an "RMA" number before you ship your items back to us. Items returned without an "RMA" number would be ignored or delayed in processing.Returns/Exchanges will not be accepted unless authorization has been issued by our customer service.
(7) All return products should be in original package with all accessories included.
(1) All items are shipped from US warehouse located at California.
(2) Items usually are shipped via USPS \FedEX \DHL ! Delivery time -- within the U.S. is usually just 3 to 5 business days, however in rare cases it could take 5 to 7 business days!
If the item ship tp Canada,it always takes 15-20 business day.
(3) No combined shipping discount offered and no pick-up service!
(4) Please make sure your address in Paypal is correct.
(5) If you want to change the address or let us send it directly to your relevant or friends, please kindly contact us when you make off payment.
(1) We accept PayPal only.
(2) After you have won the auction, an email will be sent to your eBay registered email address.
(3) If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.
(4) All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.
(5) We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
(1) Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via ebay message.If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails.
(2) We respond to all eBay messages as quickly as possible within 48 hrs. Thank you very much.
We are responsible company, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 3 business days to resolve the complaint to your satisfaction.
