Product Description
-
General Policies
Dear customer,if you have any questions,you can contact us,we will provide the best service for you.
Shipping policy：
Our stipulated ship time is seven working days, and usually we will ship the goods within five natural days.
Payment:
Please purchase and pay for the item through the eBay, do not accept offline transactions.
Returns:
Please contact us first when return, exchange and refund is required. Any direct return of purchased items will not be processed.
Item must be returned in new condition, as received with all accompanied accessories and literature, including the factory carton. Shipping, handling is not refundable unless item is returned because of defect.
If the product is defective or damage upon arrival,please contact us immediately,we will provide the solve the problem. Returns accepted within 30 days of delivery date and item must be in original new condition.
About us:
Our goal is complete customer satisfaction. We will be very honored to provide you with quality service.
If there is an issue with shipping or the item you purchased please contact us via ebay message or call us before opening a case or leaving feedback.We will try our best to resolve any kind of issue.
-
For a presumably defective product received, please tell us where the problem occurs, and our Customer Service and Technical Department will work it through with you. Pictures and videos can come in handy here.
For any confusing or false description in the listing that causes a mis-purchase, please kindly remind us so we can improve our listings and continuously offer a better purchasing experience to you and to all our customers as well. If the wrong transaction is caused by our mistake, we would be responsible for the return cost.We wish you understand us, and our effort will always come to your aid.
-
1. We ship to WORLDWIDE. Estimated Delivery:
SpeedPAK 7~15 days Some remote areas require about 25 working days
FEDEX /DHL /UPS /EMS 2~7 days Quick response, contact us!
2. Item will be shipped out within 1-2 working days (except weekends and holidays) after the payment is cleared or received.
3. We will send item to your Confirmed Shipping Address in eBay only , Please confirm your order and address before you bid or pay the item.
4. Usually the standard service delivery takes 15-20 working days (except weekends and holidays), If you don't receive the item in time, please contact us freely, we'll try our best to solve the delivery problem.
5.International Buyers Please Note:
1) Please check with your country customs office to determine what these additional costs will be prior to bidding / buying.
2) It's the buyer's responsibility to complete clearance when parcel reached your Customs. We are Not responsible for buyers's local taxes, please consult local Customs for Tax Details. Customs rates vary from country to country, please understand.
6. If your package delayed few days, due to any unexpected factor, please wait patiently. Your kindly understanding and great patience would be highly appreciated!
7. Any further queries, please don't hesitate to email us. Thank you.
- Customer Service got fired if they don't work things out with you, so knock their door at will. If any question came in mind, please felt free to contact us through Messages. We will respond in 1 Business day. There shall be nothing to worry about as we have confidence to solve your issue.
-
We maintain high standards of excellence and strive for 100% customer satisfaction!
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without any contact. If you haven’t received item in 30 days, please contact us and we will arrange refund.
Positive Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.