All purchases are covered by a 30-day money-back guarantee, calculated from the date of delivery.
If a defect, error, or other issue is determined to be attributable to the Company, the Company reserves the right, at its sole discretion, to provide a replacement item as the primary method of resolution before issuing a refund.
When a return is authorized, the Company will provide a prepaid return shipping label at no cost to the customer. Returned items must be shipped and received in accordance with the Company’s return instructions and within the applicable return period.
Shipping and handling charges are non-refundable for items purchased in error, including but not limited to incorrect part selection, customer misuse, or incompatibility resulting from the customer’s order.
The Company reserves the right to deny refunds for items returned outside the applicable return period, returned without prior authorization, or returned in a condition inconsistent with reasonable use.
Customers with questions or concerns regarding an order are encouraged to contact the Company’s customer support team. The Company endeavors to respond promptly and resolve all inquiries in good faith.