The Nortel Norstar M7310 Business Phone (NT8B20AF) is a high-quality office phone set with amplified sound, HD voice, and energy star qualification. This phone supports call waiting, has a headset jack, and is conference-enabled for enhanced communication in a business setting. Made in Canada, this phone is wall-mountable and comes with a handset cord and base, making it a versatile and reliable choice for businesses looking to streamline their telecom systems.