WHY CHOOSE US?

Licensed & Trusted

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• We are a licensed & Environment Agency Inspected, Authorised Treatment Facility
• All parts are quality checked
• Peace of mind warranties from 6 months to a lifetime

Easy to Order

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• Simple, hassle-free and professional service
• Fast delivery time including next day
• All items packed and ready to go

Green Parts

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• Environmentally friendly, help reduce the net carbon emissions
• Save between 50% - 75% compared to buying new
• OEM original parts

WHO ARE WE?

Charles Trent Ltd are the green part experts you can trust. We have been supplying high quality checked recycled car parts since 1926.

With an impressive 100,000+ items on the shelf, packaged ready to go with a next day delivery option for UK Mainland addresses. We are always ready to help get your car on the road as quickly as possible at an affordable price.

Delivery Information

This item will be delivered by our courier and you will be notified via text if you supplied us with a mobile number with a 1 hour delivery slot
(Scottish Highlands, Northern Ireland or ANY offshore UK address will be liable for extra freight charges)

Scottish Highlands includes postcodes: AB, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50

Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Special domestic region postcodes also subject to extra freight charges: DD, FK8-9, FK11-21, IV55-99, KY1, KY6-16, KY99, PH1-7, PH11-14, TD5, TD8, TD11-15, TR1-16, TR17-27, TR93

Delivery to International Countries are also listed above in the postal section if your country is not listed please contact us for a quote. (Please note ALL International sales to offshore addresses will be liable for extra freight charges)

Examples of this would be Canary Islands are NOT mainland Spain
French colonies like Mauritius & La Reunion are not mainland France and cannot be expected to have the same postage costs

Pallet Deliveries

In the UK your Pallet Delivery will be made Monday to Friday between 8.30AM - 5.30PM.
Please make sure someone is available to sign for the goods as a failed delivery will either mean you will have to pick up the item yourself or you will incur £25.

Redelivery charges which will need to be paid before the delivery is made.

The courier will redeliver your item the next working day between 8.30AM – 5.30PM. Please check the condition before signing, signing for any item you are accepting the item is in good condition.

Before Signing

This is important because the couriers waiver liability once the item has been signed for.
If the driver will not let you examine the item or remove the packaging please sign for the item as DAMAGED put this by your signature. Please follow these instructions.

Warranty Terms & Conditions

In the event of a part failure, a replacement will be supplied. If we cannot source a replacement within a reasonable timeframe, we will refund the full purchase amount.

If you’ve ordered the wrong part (e.g. mismatched part numbers), please return the item along with a completed Returns Form (see ‘Returns’) and request the correct part. We’ll dispatch the correct one upon receiving your return, or issue a refund if unavailable. Please note: return postage costs are non-refundable unless the item was faulty or incorrectly supplied.

Important: Replacements or refunds are only issued when:

• The item is returned in the same condition as supplied.
• The original security marks are visible & intact.

Charles Trent Limited does not cover labour costs or any charges related to fitting, removal, or replacement of parts supplied.

ENGINE & GEARBOX WARRANTY OPTIONS

3-Month Standard Warranty: Applied as standard to all engine and gearbox listings. Included with all engine and gearbox purchases.

PLEASE MESSAGE US TO ADD ANY OF THE FOLLOWING EXTENDED WARRANTY AND WE WILL UPDATE THE PRICE.

(SILVER) 6-Month Warranty (+10%): Available for an additional 10% of the item price. Replacement parts will be covered by the same 6-month warranty. No labour coverage is included (Minimum warranty price: £20).

(GOLD) 12-Month Warranty (+20%): Available for an additional 20% of the item price. If a replacement is necessary, the replacement part will also be covered under the same 12-month warranty. No labour coverage is included (Minimum warranty price: £40).

(PLATINUM) 12-Month Warranty with Labour Cover (+25%): Available for an additional 25% of the item price. This option provides 12 months of warranty coverage, including labour costs for repairs or replacement. Labour cover only applies to the original purchase. The replacement part is covered by the same 12-month warranty; additional labour costs require separate payment (Minimum warranty price: £60).

To qualify for labour coverage, you must submit invoices for the original fitment and any subsequent repairs or replacements. These invoices should detail labour hours and parts used and must be issued under Charles Trent Limited’s name. Prior approval from Charles Trent Ltd is required before any work is carried out. Labour costs are covered based on the original invoice from the garage at a rate of up to £75 per hour.

THE WARRANTY INCLUDES THE ABOVE TERM PLUS THE FOLLOWING:

• Engine and gearbox installations must be carried out by a certified, qualified mechanic to ensure proper fitting. Installations by private individuals are not covered
• Engines and gearboxes are sold as bare units, excluding additional components (e.g., starter motors, alternators). Ancillary parts like water pumps, cam belts, turbos, injectors, sensors, and modules are provided free of charge and are not covered by the warranty..
• Before installation, a thorough vehicle inspection is required to rule out unrelated issues. Any warranty claim must be supported by diagnostic reports, videos, and images of the faulty part, which will be reviewed by the seller. No replacement or reimbursement will be provided if the issue results from overheating, lack of lubrication, neglect, or failure to follow the manufacturer's guidelines. Faults caused by components not supplied by Charles Trent Limited are not covered.

WARRANTY EXCLUSIONS:

Charles Trent Limited does not cover:

• Any component that has been dismantled or tampered with, except for replacement of standard service parts.
• The warranty does not cover gaskets, oils, seals, cam belts, timing belts, fan belts, any ancillary parts, or damage resulting from misuse, improper fitting, neglect, accident, or continued use.

Safety Notice: We strongly recommend that all safety-critical components are fitted by qualified automotive technicians. Charles Trent Limited does not accept liability for injury, malfunction, or damage caused by incorrect fitting.

Please refer to our Business Seller information below for full warranty terms and conditions.

Returns Terms & Conditions

We hope that you are completely satisfied with your order from Charles Trent Limited, but understand that sometimes a return may be necessary. Simply return the item(s) in their original condition within 30 days of receipt for a full refund. We will process your refund upon inspection. Please return items in their original (or similarly protective) packaging along with a completed Returns Form.

Damaged in Transit For items damaged during delivery, please notify us within 24 hours via our eBay store and provide clear images of the packaging and the part. This allows us to process claims efficiently. Click here to report an issue.

Failed Deliveries If delivery fails due to no fault of the courier or seller, the return charges billed to Charles Trent Limited will be passed on to the buyer.

We are not penalising anyone for making a mistake or changing their mind — we are simply passing on charges that we ourselves incur.

International Returns If returning items from outside the EU, ensure the customs declaration clearly states “returned goods”. If UK customs apply any import duties or charges, we will refuse payment and the item will be returned to you. Under no circumstances will we pay customs duty to receive a returned item.

If completing an international return, email our aftersales team to arrange the return. Provide detailed information about the fault so we can assist you efficiently.

Missing Items If your order is missing an item, please check your dispatch note to see if it’s being sent separately. If the item is listed but not included, please email us with your order number and details of the missing item so we can investigate.

Compatibility

Please see guide on how to check if this vehicle part will fit your vehicle.

1. Message Us
   For the best assistance, please message us your vehicle registration or VIN number so we can cross-reference part numbers and vehicle details. We aim to get back to you within 24 hours. Click here.
2. Know Your Vehicle Details
   Gather important information such as the make, model, year of manufacture, engine size, and other relevant specs. For example, alternators, starters, and A/C compressors depend on engine size.
   1. Other parts will be relevant to the year range e.g., MK3 and Mk4 year range will most likely differ on parts.
   2. If purchasing parts such as doors and panels or parcel shelfs, please ensure you match the vehicle shape, i.e., Hatchback, Saloon, Estate, Coupe or Cabrio. A recommendation on door mirrors is to understand it’s possible features i.e., manual fold, power fold, heated, puddle light, and/or indicator.
3. Cross-Reference Part Numbers
   Use the part number shown in the listing's item specifics and compare it with your original part or manufacturer information.
4. Compare Photos
   Check our product images against the part on your vehicle. For example, taillight tints and plug pin count on mirrors may vary.
5. Consult Your Mechanic
   If unsure, consult a qualified mechanic or dealership to confirm compatibility.