**PLEASE READ**

If you have any problems with your item, please contactusvia email through eBay before initiating a case through eBay. We willmakeevery effort to make sure you are 100% satisfied with your buyingexperiencewith us. If one of our products does not meet expected standards, Imay accepta return of the unit for a full refund of the purchase price as longas mywarranty seals are not broken or otherwise tampered with. Only with asignedletter on department letterhead stating the defect and a certification thatnoparts have been removed from the radio, the radio has not been tampered withinany way and is being returned in the exact condition in which it wasreceived.  Again, the default policy isNO REFUNDS /RETURNS / EXCHANGES due to buyers attempting to exchanging partsthen returnfor a refund, but we will consider such a request from public safetyagencies only.Radios may require programming by a qualified person to ensurethey work with yourexisting equipment. Item intended to be sold “Final Sale”for refurbishmentparts units or as non- fully working units are under our noreturn policy andcannot be returned or exchanged. Any item we offer may havesome damage,missing parts or pieces and may make the item non-functional.Please befamiliar with how to set up, configure, program and/or use. Buyer isresponsiblefor programming; the software used for programming and the modelspecific cableneeded for programming. We do not offer any technical support.Please read thelisting and description carefully as item specifics will beoutlined.  Free shipping in thecontinental US unless otherwisespecified. We will ship internationally.