WHY CHOOSE US?

Licensed & Trusted

---

• We are a licensed & Environment Agency Inspected, Authorised Treatment Facility
• All parts are quality checked
• Peace of mind warranties from 6 months to a lifetime

Easy to Order

---

• Simple, hassle-free and professional service
• Fast delivery time including next day
• All items packed and ready to go

Green Parts

---

• Environmentally friendly, help reduce the net carbon emissions
• Save between 50% - 75% compared to buying new
• OEM original parts

WHO ARE WE?

Charles Trent Ltd are the green part experts you can trust. We have been supplying high quality checked recycled car parts since 1926.

With an impressive 100,000+ items on the shelf, packaged ready to go with a next day delivery option for UK Mainland addresses. We are always ready to help get your car on the road as quickly as possible at an affordable price.

Delivery Information

This item will be delivered by our courier and you will be notified via text if you supplied us with a mobile number with a 1 hour delivery slot
(Scottish Highlands, Northern Ireland or ANY offshore UK address will be liable for extra freight charges)

Scottish Highlands includes postcodes: AB, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50

Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Special domestic region postcodes also subject to extra freight charges: DD, FK8-9, FK11-21, IV55-99, KY1, KY6-16, KY99, PH1-7, PH11-14, TD5, TD8, TD11-15, TR1-16, TR17-27, TR93

Delivery to International Countries are also listed above in the postal section if your country is not listed please contact us for a quote. (Please note ALL International sales to offshore addresses will be liable for extra freight charges)

Examples of this would be Canary Islands are NOT mainland Spain
French colonies like Mauritius & La Reunion are not mainland France and cannot be expected to have the same postage costs

Pallet Deliveries

In the UK your Pallet Delivery will be made Monday to Friday between 8.30AM - 5.30PM.
Please make sure someone is available to sign for the goods as a failed delivery will either mean you will have to pick up the item yourself or you will incur £25.

Redelivery charges which will need to be paid before the delivery is made.

The courier will redeliver your item the next working day between 8.30AM – 5.30PM. Please check the condition before signing, signing for any item you are accepting the item is in good condition.

Before Signing

This is important because the couriers waiver liability once the item has been signed for.
If the driver will not let you examine the item or remove the packaging please sign for the item as DAMAGED put this by your signature. Please follow these instructions.

Warranty Terms & Conditions

All parts include a 12-month warranty, excluding engines, gearboxes, Part Worn tyres and electric batteries.

In the event of a part failure, we’ll supply a replacement. If unavailable within a reasonable time, a full refund will be issued.

If you ordered the wrong part (e.g., incorrect part number), return it within 30 days with a completed Returns Form (see ‘Returns’). We'll send a replacement if in stock, or refund you if not. Return postage is non-refundable unless the item was faulty or incorrectly supplied.

Replacements or refunds are only issued if the item is returned in its original condition with security marks intact.

Note: We do not cover labour or fitting/removal costs.

Panel Lifetime Warranty: Panels come with a lifetime warranty against rust. This warranty covers the panels as bare units. Trims and additional components, if included, are provided as-is and are not covered under the warranty. Glass and scratches remain excluded from this coverage, and bumpers do not include radar sensors.

Colour Variations: Please contact us or provide your VIN to confirm colour codes, though note that even with matching codes, slight variations may occur due to wear and tear.

Inspection & Reporting: Inspect items upon delivery. Report any damage within 24 hours with evidence (including package and label photos). Delayed reports may limit claim eligibility. Always provide your vehicle registration (Reg) when requesting replacements.

Tampering & Modifications: Warranty is void if items show signs of tampering or modifications. Do not attempt repairs without our approval.

Safety Notice:We strongly recommend that all safety-critical parts be fitted only by certified automotive technicians. We accept no liability for malfunction, damage, or injury caused by incorrect installation of these components.

Please refer to our Business Seller information below for full warranty terms and conditions.

Returns Terms & Conditions

We hope that you are completely satisfied with your order from Charles Trent Limited, but understand that sometimes a return may be necessary. Simply return the item(s) in their original condition within 30 days of receipt for a full refund. We will process your refund upon inspection. Please return items in their original (or similarly protective) packaging along with a completed Returns Form.

Damaged in Transit For items damaged during delivery, please notify us within 24 hours via our eBay store and provide clear images of the packaging and the part. This allows us to process claims efficiently. Click here to report an issue.

Failed Deliveries If delivery fails due to no fault of the courier or seller, the return charges billed to Charles Trent Limited will be passed on to the buyer.

We are not penalising anyone for making a mistake or changing their mind — we are simply passing on charges that we ourselves incur.

International Returns If returning items from outside the EU, ensure the customs declaration clearly states “returned goods”. If UK customs apply any import duties or charges, we will refuse payment and the item will be returned to you. Under no circumstances will we pay customs duty to receive a returned item.

If completing an international return, email our aftersales team to arrange the return. Provide detailed information about the fault so we can assist you efficiently.

Missing Items If your order is missing an item, please check your dispatch note to see if it’s being sent separately. If the item is listed but not included, please email us with your order number and details of the missing item so we can investigate.

Compatibility

Please see guide on how to check if this vehicle part will fit your vehicle.

1. Message Us
   For the best assistance, please message us your vehicle registration or VIN number so we can cross-reference part numbers and vehicle details. We aim to get back to you within 24 hours. Click here.
2. Know Your Vehicle Details
   Gather important information such as the make, model, year of manufacture, engine size, and other relevant specs. For example, alternators, starters, and A/C compressors depend on engine size.
   1. Other parts will be relevant to the year range e.g., MK3 and Mk4 year range will most likely differ on parts.
   2. If purchasing parts such as doors and panels or parcel shelfs, please ensure you match the vehicle shape, i.e., Hatchback, Saloon, Estate, Coupe or Cabrio. A recommendation on door mirrors is to understand it’s possible features i.e., manual fold, power fold, heated, puddle light, and/or indicator.
3. Cross-Reference Part Numbers
   Use the part number shown in the listing's item specifics and compare it with your original part or manufacturer information.
4. Compare Photos
   Check our product images against the part on your vehicle. For example, taillight tints and plug pin count on mirrors may vary.
5. Consult Your Mechanic
   If unsure, consult a qualified mechanic or dealership to confirm compatibility.