We ship via EMS, Fedex, or DHL from Japan.

LEAD TIME
We will ship goods within 3 business days after recieving payment. Shipping will take approx. 7 – 21 days to arrive in your country.
However, shipments may experience delays due to adverse weather conditions, public holidays, or customs clearance delays.

PACKING
The goods will be checked before shipping and packed with cardboard box or envelope.

TRUCKING
AWB No. (trucking no.) will be informed to you after the goods have been shipped.

Points to Note Regarding International Shipping:
It will take 2 - 6 weeks to clear customs after the goods arrive in your country. These delays might be happened without intention. It would be decided by customs in each country.
Import duties, taxes, and fees are not included in the item price or shipping charges. buyer is responsible for paying customs and duty. Duty is charged from goverment on each item imported into the country. eBay and seller has any control over taxes, it must be responsible for any items bought internationally. Please check with your country's customs office before bidding/purchasing to determine how these additional costs will apply.
We do not undervalue merchandise or mark items as "gifts," as this practice is prohibited by international government regulations.

For buyers in the United States:
Import duties and taxes are included in the item price or shipping cost.
Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid.
You don’t need to pay any additional fees when your order arrives.

1) Unsatisfied with product
Please contact us as soon as possible if you are not satisfied with your purchase. Once the goods arrives in your delivery address, you must inform us within 60 days if you would like to return it and obtain a refund. A refund will only be made if the goods are returned to us with the same condition as they were when shipped to you. All fees incurred during the return process are the responsibility of the customer.
Please contact us before initiating a return.
Once the return shipment is completed, please provide us with the tracking number.

2) Product damaged or lost in Shipping
If the goods appear to have been damaged in shipping, you have 48 hours to notify us. Please send pictures of the damage. If we agree that the goods were damaged before delivery, we must follow the below stated steps:
- Our company will make a claim with the ship-ping/postage agent.
- Shipping/postage agent will check details and submit a report to our company.
- If shipping/postage agent agrees that the damage was done during shipping, we will refund cost of the goods to you.
- Goods must be sent back to our compan before amount is refunded. If damage claim is accepted our company will pay for any return shipping costs.

3) Delivery delays due to local country Customs process
If you decide to return the goods due to delays in customs clearance or if you refuse collection of goods, any refund will not be issued until the item has been received by our company. A refund will only be made if the goods are returned to us in the same condition as they were when shipped to you. You will be responsible for the return shipping costs.

4) Product is not as listed
If the goods have different appearance from pictures showned, you have 48 hours to notify us. Please send pictures of the goods and a copy of the invoice/listing details. If we agree that the goods are different from listed pictures, we will cover the costs of return.
Accessories are only those items described in the accessory section above.
Mannequins or outer boxes shown in the photos are for decorative purposes only and are not included with the product.

5) About security seals
There is a security seal on the product packaging.
Please check that you have selected the correct product before removing the security seal.
We will not accept returns due to incorrect product when the security seal has been removed,.

Everything we sell is guaranteed authentic.
Our professional authenticators check every item multiple times before it is listed.
We will guarantee you with full refund if you feel that you’ve purchased an inauthentic item.

We are officially registered as legal business and have as well licence from Japan police.
License No:441130001654
Store Name: Bland nation Japan
Address: I436Sawara Katori, 2870003 Japan
Close: Sundays, and holidays