• Photograph of the damaged part
  • A photo of the condition of the cushioning material in the package
  • A photo of the condition of the cardboard box it arrived in

    • Shipping Policy

    FedEx LogoDHL LogoJapan Post Logo

    Shipping methods are Japan Post, FedEx, and DHL.

    If you select "Economy Shipping from outside US" or "Economy International Shipping" at the time of purchase, your order will basically be shipped by Japan Post.

    All shipments are tracked. Please buy with confidence.

    Shipping by FedEx or DHL is the fastest shipping method available.
    This can be changed for an additional charge.
    Please select "Standard Shipping from Outside the U.S." or "International Standard Shipping" if you prefer.

    Shipments are usually made within 5-10 business days.
    The earliest we can ship is the day after the ship date, and in some areas it may take several days, but we try to get your order to you as soon as possible.
    A shipment control number or tracking number will be sent to the customer as soon as it is issued.
    We strictly adhere to package handling times.

    Estimated arrival time in Economy:
    Asia: 2 to 3 weeks
    Oceania: 2 weeks
    North America: 2-3 weeks
    Middle East: 2-3 weeks
    Europe: 2-3 weeks

    *It may take longer than the estimated arrival date due to carrier and traffic conditions in each region.
    Due to global disruptions, we may not be able to ship to some areas.
    Subject to change on a daily basis.
    If we find after purchase that we are unable to ship, we will issue a full refund.

    Payment Policy

    We accept a vari]]>