📩Sent ebay message 📩in English
If you have any questions, our Customer Service staffs welcome you to sent me ebay message.
We strive to answer all questions and resolve any problems as quickly as possible.
Business Hours: HongKong Time GMT+8:00
Monday-Saturday 9:00-17:00
We understand that issues can sometimes arise, and we want to ensure you are completely satisfied with your purchase. Before opening a case, we kindly ask that you reach out to us if you experience any of the following:
^0^Common Issues We Can Help Resolve:
【1️⃣.Delayed Shipping/Still Not Receive】: If your order hasn’t arrived by the estimated delivery date, please check the tracking information. If there’s still an issue, contact us, and we will investigate with the carrier.
【2️⃣.Incorrect or Damaged Item】: If you received an incorrect item or the product was damaged during shipping, please send us a photo of the item and packaging(include SKU Lable), and we will resolve the issue promptly.
【3️⃣.Fitment Issues】: If the part does not fit your vehicle, please provide the details of your vehicle’s make, model, and year, and we will help verify if the part is compatible or offer an alternative solution.
【4️⃣.Missing Parts or Accessories】: If any parts or accessories are missing from your order, please contact us, and we will immediately arrange to send the missing items.
【5️⃣.Other Problems】: Any other questions,please kindly feel free advice on us here.
\*+*/How to Contact Us:
Please reply directly to this message or reach us through eBay's Message. Our customer service team will get back to you as soon as possible to assist with any questions or concerns.
We strive to provide excellent customer service and thank you for your help of improving our service, and we would appreciate the opportunity to resolve any issues you may have before you consider opening a case.
Thank you again for your purchase, and we look forward to serving you!
**PS**,Due to the time difference, please allow us some time to get back to you. We will respond within 24 business hours. Thank you for your patience and understanding.