All unreasonable returns are not acceptable, because it is a very special products.
You can ask for pictures from our customer service.
If you have any problems, please contact us for a solution. Please make sure you read all details before order.
We do not accept returns if the doll has been used.
If you return the product because you don’t like it, we will not bear the return shipping cost, please understand, thank you
If the item is damaged or defective on arrival, the buyer can either requests a refund or replacement, and postage will be paid by us, meanwhile, the item must be returned in original packaging unopened condition. If there is a problem, please provide clear pictures of the package [Box] and shipping label and item for our records.