Q1: What is the Warranty for your products?

A1:  For the Frame, we have 2 years warranty. And for the wheels, we have 12 months warranty.

Q2: How long can I receive my item?

A2: we will send it within 5-15 work days after you make payment.

Q3: Do you have tracking NO. give to me after you have finish delivery?

A3: Yes, we will give you tracking NO. After we have delivery.

Warranty policy

We promise warranty for quality in 2 years. We will repair or replace it free of charge if defective part was found in 1 months after receive. You will need to pay the shipping cost if the defects found whtin 12 months.

Please note :

warranty does not include accident, human fault or improper use.

Return and Refund Policy

1.When you receive the goods, please check it before you sign in.

If you find the goods was broken, please do follow the steps:

A)reject the package;

B) let us know immediately (with photos);

C)submit a damaged report to EMS in your end.

We will not be responsible for all quality problem caused by rough handling in transportation after you sign for your package.

2.If you find any quality problem with 7 days starting from the goods

receiving date by your side can be returned or replaced, and all the freight occurred to be paid by us.