Except for pre-sale products, we generally ship packages within 3 days after receiving payment.

Under normal circumstances,

shipments to the United States take 7-11 days.

Shipments to the United Kingdom take 7-10 days.

Shipments to Canada, Australia, Germany, France, and other parts of Europe take 8-15 days.

In some cases, shipping times may be extended due to force majeure factors such as natural disasters.

Please note: Acrylic products are covered with a transparent plastic protective film. If you find scratches or bubbles on the product after receiving it,

please remove the protective film first. If there are still scratches or defects, please contact customer service for a free replacement.

If you don't know how to remove the protective film, please ask customer service.

We usually respond to your message within 24 hours. As this is an international website, there are time differences between countries.

Please allow us 24 hours to respond. Thank you.

Please do not leave negative feedback directly. We will do our best to resolve any issues for you.