Product description

Troubleshooting

  • False alarm, but there is nothing in front of the sensor when we check it

Cause 1: The sensitivity may be too high, causing little things like leaves or flies to be detected - Disassemble the sensor, and switch the sensitivity to a lower

Level

Cause 2:The sun is shining directly into the sensor’s eye. The sunlight may be increasing the sensor’s temperature leading to false alarms - Install the sensor in another place that avoids direct sunlight from entering the sensor eye

  • No alarm: people walk in front of the sensor, but the sensor isn’t making noise

Cause 1: The sensitivity is too low - Disassemble the sensor, and switch the sensitivity to a higher level

Cause 2: The angle of the sensor is not appropriate - Adjust the angle by using the sensor’s ball-joint

  • The battery life of the sensor is short, will power off soon

Cause 1: The sensor was installed before being fully charged - After receiving the package, please fully charge the sensor before beginning installation

Cause 2: The sensor has been placed in a high-traffic area; it may detect too many movements in a short amount of time - Please install the sensor in an area with lower traffic. Areas with hightraffic where many people are walking are not ideal for placement

  • The sensor can’t work

Cause 1: The sensor isn’t connecting with the inside battery - Please check the battery connection inside the sensor

Cause 2: The battery of the sensor has run down - Please recharge the sensor by using the included AC adapter

Cause 3: The sensor has been turned OFF and has not been turned back on - Press&Hold the POWER button to turn on the sensor