OEM: 1055890-00-E

Year: MX Sep 2015 - Feb 2021, Mar 2021 - May 2025, June 2025 +

Model: Tesla Model X

Condition: Brand new, open box, see photo before purchasing

Compatibility:

The buyer is responsible for compatibility.
Please message us your VIN number and we will do our best to help you!

1. General Provisions

• Product Condition: All parts are sold "as is" and undergo thorough testing and inspection before shipment.
• Responsibility: We are not liable for errors in ordering, installation costs, diagnostics, repairs, or any other expenses incurred by the buyer.

2. Feedback and Dispute Resolution

We value open and honest communication. If you have concerns:

• Contact Us First: Please reach out before opening a return request or leaving feedback — we are committed to helping you resolve any issue with your order.
• Unjust Feedback: In cases of unfair feedback, we will seek eBay's assistance for removal.

3. Shipping

• Large Item Delivery: Delivery of large items (doors, hoods, trunk lids, bumpers, body panels, windshields) is only possible to a business address (e.g., workshop, warehouse). If not available, delivery can be arranged to the nearest freight terminal for self-pickup.
• Return of Large Items: Return shipping for large items is at the buyer’s expense. We strongly recommend reviewing all descriptions and photos prior to purchase.
• Pricing: We work with shipping companies who determine their own rates. Unfortunately, we cannot influence their pricing. However, we are always happy to double-check shipping costs and offer the best option for you. If you prefer a specific shipping carrier, we’ll provide all necessary details so you can book your own shipment.
• Special Regions: Delivery to Hawaii, Alaska, Costa Rica, and similar destinations may incur additional shipping charges. Standard rates for continental US do not apply. We are committed to helping you receive your order wherever you are and will inform you of any additional costs in advance.
• Shipping Damage:
  • Immediate Action: Contact us promptly with photos of the damaged item and packaging.
  • Preserve Packaging: Retain all packaging materials, as they may be needed for claims.
  • Resolution: We will assess the situation and offer a replacement or compensation.

4. Return Policy

While we maintain a strict "Final Sale" policy, we acknowledge that certain situations may warrant exceptions:

Accepted Return Reasons:

• Our Error: If an incorrect part was sent that does not match the description.
• Damage During Shipping: If the item was damaged during transit, supported by photographic or video evidence.
• Manufacturing Defect: If the product has a confirmed manufacturing defect (see Section 6).

Non-Accepted Return Reasons:

• Incorrect part selection without prior compatibility verification.
• Change of mind after purchase.
• Finding a similar item at a lower price elsewhere.
• Parts that have been installed, modified, or damaged post-purchase.
• Purchases made "on trial" without prior agreement.

Important: If a return is requested for any of the above non-accepted reasons, it may be considered at the buyer's expense, with a 20% restocking fee applied.

5. Return Procedure (For Accepted Cases)

1. Contact Us: Reach out via eBay's messaging system within 3 days of receiving the item.
2. Provide Evidence: Submit photos or videos of the item and packaging that substantiate the return reason.
3. Await Instructions: We will review your request and provide return instructions.
4. Refund Process: Upon receiving and inspecting the returned item, we will process a refund within 6 business days.

Note: If the returned item is found to be in working condition, no refund will be issued.

6. Protection Against Fraudulent Returns

• Documentation: Each part is documented with photos and videos before shipment.
• Unique Markings: Items are marked with unique identifiers to prevent substitution.
• Verification: We may request video evidence to confirm any claimed defects.
• eBay Involvement: In cases of unjustified disputes, we will provide eBay with all necessary evidence to protect our interests.

7. Pre-Purchase Recommendations

• Compatibility Confirmation: We strongly advise contacting us before purchasing to confirm part compatibility and specifications.
• Clarifications: If uncertain, please reach out to avoid potential return scenarios.

8. Handling of Products

• Post-Purchase Modifications: Returns are not accepted for items that have been installed or modified.
• As-Is Sales: All products are sold without warranty unless explicitly stated otherwise.

9. Conclusion

By purchasing from us, you agree to this policy. Our goal is to create fair and transparent conditions that protect both buyers and sellers.

Questions? Feel free to contact us—we are always here to assist!