Fitment: For Toyota RAV4 2006-2012

OE Number.: 67881-0R020

1、Customer Service Information：

✨Should you have any questions regarding an item, delivery, or order, please do not hesitate to contact us. We will do our utmost to assist you and resolve any issues. Please note that due to time zone differences, we typically respond to emails within 24 hours. Emails received over the weekend will generally receive a reply on the following Monday.

✨On occasion, we may need to consult with our technical or warehouse personnel, which can cause a slight delay in our customer service response. We kindly ask for your patience during these times, and we assure you we will respond as promptly as possible.

2、Shipping Information:

✨Processing & Dispatch: Orders are processed and dispatched within 1-5 business days of payment confirmation.

✨Weekends & Holidays: Orders placed or requiring dispatch during weekends or public holidays will be shipped on the next available working day (typically Monday or the next working day after the holiday).

✨Shipping Method: Our standard shipping option is free of charge, utilising eBay's designated shipping channel, SpeedPAK.

✨Delivery Timeframe: SpeedPAK delivery typically takes 10-15 working days.

✨Expedited Shipping: Should you require faster delivery, we also offer services via DHL, UPS, or FedEx. Please be aware that additional fees apply for these services. Contact us for specific costs and delivery estimates.

3、Our Commitment:
✨If your shopping experience has fallen short of expectations, we sincerely encourage you to contact us first. We are committed to finding a satisfactory solution to rectify any mistakes. We kindly ask you not to leave negative feedback without first giving us the opportunity to resolve the matter. Your understanding in this regard is greatly appreciated.

4、Returns Policy:

✨We offer a 30-day returns policy. If you encounter any issues with an item, please contact us so we can assist.

✨Return Reason: To ensure efficient processing, we recommend selecting "Changed Mind" or "Ordered by Mistake" as the reason for return. Selecting other reasons may result in a longer processing time, as our warehouse and technical teams need to verify specific details.

✨Return Condition: Please ensure the original packaging is undamaged. All returned items will be carefully inspected. Refunds will only be processed once we have confirmed the item is returned in its original, unused, and undamaged condition. Thank you for your understanding.

For any further queries, please feel free to contact us. We are here to help.

Payment

Payment should be completed within 7 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction. If you can not pay in time, please contact us.

eCHECK from PayPal will only be processed once the payment clears.

All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.

Shipping

All items will be checked before packing.

If to UK, it will take about 10 to 15 business days to you, and you can track it on line.

If to other country, we will ship your order by China Post or Singapore Registered Air Mail, it will take about 15-21 working days to you, you aslo can track it on line. Delivery time is about 14-28 business days and it may take up to 8 weeks to some European countries and South American countries due to strict custom inspection. We ship worldwide.

Please note that some countries will have custom duty or tax for certain items. It is the buyer's responsibility to pay all endued custom duty or tax. We are not responsible for any custom duty or tax since our price do not include this charge.

As shipping is affected by many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes. If you have not received your shipment within 15 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.

Our goal is customer satisfaction!

Returns

30 day Money-Back Guarantee

We are committed to give you the best customer service possible. If for any reason you are dissatisfied with a purchase, please contact us and we'll assist you with a prompt solution. We'd like to settle any problem in a friendly manner.

We want to make sure you are happy with our item. If for any reason you wish to return the item, contact us within 14 days from the delivery date and we will give you a full refund or exchange. Only unused,original condition item can be qualified for a return. Buyer is responsible for return shipping fee. Please contact us to get a RMA number BEFORE sending out your return. Goods without RMA number will NOT be accepted. Please write the RMA number on the returning package.

We will not be liable to customer for any damages beyond the amount of money that customer has actually paid us.

Please use the "Ask a Question" from above to contact us.

Any problem, complaint or suggestion happened during transaction, please contact us before leaving Low Feedback or eBay return/case/Paypal case. We are committed to resolve all issues in a friendly and satisfactory manner.

We will solve your problem during working time (except weekends and public holidays). Thank you!

Please contact us through eBay link if you have any questions. We will reply you within 24- 48 hours. Please check you spam mail if no response for 48 hours.

Feedback

Please contact us with any questions or concerns. We will reply to messages within 2 business days. Emails, which are received during the weekend, will be replied on Monday. If you do not received a response in expected time period from us, please check your junk or spam mail.

If you are happy with our item and service, please do leave us positive feedback and 5 star rate. Please DO contact us before leaving Neutral or Negative feedback. We thank you for your effort to make this sale and purchase experience a happy one!